Director of Enterprise Content Management ( ECM )

Great American Insurance   •  

Cincinnati, OH

Industry: Insurance


5 - 7 years

Posted 353 days ago

Job Information


Be Here. Be Great.  Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group, a member of American Financial Group, is a Fortune 500 company consistently recognized as a top place to work.  We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.


Manage and lead the Enterprise Content Management (ECM) organization while working closely with IT and business leaders to establish an ECM strategy and roadmap. 


  • Oversees development of enterprise level solutions that integrate across applications, systems and platforms
  • Understands business needs and future trends and develops strategic product/service roadmap offerings
  • Develops and manages budget
  • Oversees relationships with external vendors
  • Develops strategic partnerships with BTG and business unit leadership
  • Exhibits knowledge/expertise with multiple development methodologies (Agile, Waterfall, etc.)
  • Exhibits specialized business/technical knowledge and leverages strong customer relationships
  • Has accountability for performance, development and coaching of staff (hiring, firing, performance management, pay increases, etc.)
  • Ensures the department has a sufficient number of trained staff to provide necessary levels of service and achieve department performance results
  • Reviews and interprets competitive information; decides on appropriate action based on competitive landscape


  • 5+ years of Enterprise Application Development Management, preferably in ECM
  • Experience with FileNet/P8 (including Content Navigator and/or Case Manager) and/or other ECM systems
  • Experience building business process management (BPM) solutions
  • Organizational management experience, including people care
  • Strong oral and written communication skills
  • Ability to develop and clearly articulate a strategic plan for the application portfolio
  • Ability to be an active participant in visioning and problem solving processes
  • Ability to influence and champion change
  • Adept at networking, relationship building, and collaboration
  • Ability to develop people at various levels of the organization


  • Bachelor’s Degree or Master’s Degree in Computer Science, Information Technology or a related discipline or equivalent experience