Director of DISCOVERe (Administrator II)

Fresno State University   •  

Fresno, CA

Industry: Education


Less than 5 years

Posted 27 days ago


The Director of DISCOVERe serves as the campus strategist overseeing the Fresno State DISCOVERe program. This strategic leadership role supports student success efforts through the digital transformation of the student learning experience. The director will provide administrative leadership for the DISCOVERe program and its expansion by being the visionary strategist, champion, innovator, and enabler of technology-enabled learning. The Director of DISCOVERe partners closely with the Center for Faculty Excellence to support the development innovative teaching practices consistent with program goals; collaborates with Technology Services to identify and prioritize infrastructure needs; partners closely with the AVP of Institutional Effectiveness to assess program effectiveness; works in partnership with faculty, department chairs, associatedeans, deans, administration, and other key campus stakeholders to coordinate and facilitate effective communication, processes, and initiatives; and builds and nurtures relationships with external partners to enhance support and raise funding for the program. In close partnership with faculty and the Center for Faculty Excellence, the director will bring positive impact to student success efforts through the curation of a digital learning strategy that aligns with the President’s bold vision and Fresno State’s campus strategic plan through supporting improvements in pedagogical research and curriculum design, graduation and workplace preparation, increased student engagement, digital literacy efforts, cost savings, and the cultivation of inquiry and lifelong learning. The Director of DISCOVERe reports to the Chief Information Officer (CIO).

Program goals:

The Director of DISCOVERe partners with university stakeholders to advance the goals of the DISCOVERe program, which are to:

  • redesign and improve pedagogy through the use of mobile technology,

  • improve student learning as evidenced by content mastery,

  • improve student digital literacy, and

  • lower the cost of instructional materials to students.


The salary is competitive and is negotiable depending on the strength of qualifications. This is a CSU Management Personnel Plan (MPP) position with an attractive benefits package which includes but is not limited to: a vacation accrual rate of 16 hours per month; 12+ paid holidays; excellent choice of medical, dental and vision insurance, long term disability coverage, life insurance; and retirement benefits.

Anticipated Hiring Range: $80K-$95K

Position Summary

All members of the Technology Services management and staff must perform their work in accordance with the principles below. Specific service levels and procedures associated with these responsibilities may vary depending on the duties, tasks and projects assigned.

  • Maintain positive working relationships and appropriate interpersonal interactions with colleagues and members of the university community. For example,
    • Show courtesy and respect towards others.
    • Communicate in an effective and timely manner and take steps to ensure proper understanding.
    • Collaborate willingly with others to help advance the goals of the department and university.
  • Interact with customers, and thosesupporting services to customers, in a manner that ensures that we deliver the best possible service. For example,
    • Respond quickly and affirmatively to ensure that customers and support staff are aware that their issues are being addressed and know when they have been resolved.
    • Complete work of a quality that helps ensure ongoing customer satisfaction with the capability, performance and timeliness of services provided.
    • Provide timely communication to customers and support staff to so that they are kept up to date on progress of their Incidents, Service Requests and Problems.
    • Communicate appropriately to internal and vendor support teams regarding operational matters.
  • Work towards the stated goals and outcomes of the department and university and take an active role in maintaining your understanding of these goals and outcomes.
  • Comply with university and departmental policies and take an active role in maintaining your understanding of these policies.
  • Comply with university and departmental procedures and practices as defined by employees manager and take an active role in maintaining your understanding of these procedures and practices.
  • Maintain regular attendance and respect your colleagues time by arriving promptly for work, shared tasks and meetings.
  • Maintain appropriate security and confidentiality according to University policies and industry best practices.



$ 80K - $ 95K