Director of Customer Care in Phoenix, AZ



$200K - $250K


Nursing, Healthcare Management


8 - 10 years

Job Description

BetterUp is a mobile-based coaching platform that brings personalized professional coaching to employees at all levels. We help managers lead better, teams perform better, and employees thrive personally and inspire professionally. Our mission is to help professionals everywhere pursue their lives with greater clarity, purpose, and passion. Our product was developed by a team of leading behavioral scientists, researchers, and technologists. We're already transforming the way companies approach talent development at high-performing organizations like Airbnb, Genentech, Mars, LinkedIn and Workday.

We are seeking an experienced Director of Customer Care to lead, build, and develop BetterUp's global support function. BetterUp's Customer Care team is responsible for providing best-in-class, high-touch support to the partners, members, and coaches on our platform. Reporting into the VP of Network Operations, the Director of Customer Care will be responsible for up-leveling our suppo

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Valid through: 2020-1-17

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