Industry: Hospitality & Recreation•
11 - 15 years
Posted 77 days ago
The Director, Corporate Reputation leads key client service teams, and serves as the lead day-to-day communications advisor to key corporate clients, including the company¿s senior executives. The Director is the architect of long- and short-term communications strategies involving corporate positioning, executive positioning and crisis communications, and oversees their successful execution. The Director has discretion in budgeting and agency direction and is expected to collaborate productively with senior internal partners.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Establishes goals and priorities for client service teams in the Corporate Communications function. This includes oversight of corporate media relations, crisis communications, corporate digital/web/social media communications, corporate reputation, and corporate content creation.
Leads the development and execution of annual client communications plans. Provides senior corporate management with counsel on these plans.
Builds and maintains working relationships with significant media, with an eye to being able to call on those relationships at important junctures.
Builds and maintains working relationships with relevant corporate and brand management. Serves as an effective go-between between communications teams and senior management.
Leads development and execution of budgets in excess of $3,000,000 annually. Manages staff up to the senior manager level.
Represents department and, if needed, serves as leader on important cross-disciplinary teams, including multi-market teams and situation management incidents.
Plays a leadership role in personnel recruiting, development and evaluation, including the development of management talent. Mentors effectively. Leads by example.
Frequent travel and flexibility to support business events outside of the regular hours including holidays and weekends.
Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform other job-related duties assigned by their supervisor or management.
Bachelor¿s degree in related field or equivalent directly related experience required.
At least 10 years communications experience in corporate and/or brand communications, public affairs, or crisis management, preferably in a public company.
KNOWLEDGE AND SKILLS:
Strong ability to interact with senior executive team and build effective relationships within the Company, public, guests, media, special interest groups and communities.
Strong planning capabilities to identify and prioritize communication strategies and activities as well as to meet the deadlines required to support media and business needs.
Outstanding writing skills in different formats including announcements, statements, press releases, articles, broadcast messages, letters, etc.
Strong experience and knowledge as well as deep understanding of all internal and external communications strategies, tools, systems, and techniques.
Creativity and strategic thinker.
Outstanding English language proficiency. Proficiency in Spanish desirable.