Director of Catering Conference Services

Kimpton Hotels   •  

Phoenix, AZ

Industry: Hospitality & Recreation

  •  

5 - 7 years

Posted 41 days ago

Your day-to-day:

  • Responsible for catering/private dining revenue budget for the restaurant
  • Sells restaurant as Private Dining space for ancillary revenues
  • Handles assigned markets based upon experience and depth of contact base to benefit the catering/private-dining department
  • Coordinate sales efforts between hotel sales department catering/private dining
  • Continually assess strengths/challenges of catering/private dining team members
  • Creates and presents promotional/seasonal packages and programs to General Manager to impact need/seasonal periods
  • Provides coaching, mentoring and training to the team
  • The ability to strategically direct and maintain the sales process
  • Incorporates marketing initiatives to support sales strategies and activities
  • Establishes a sense of urgency with the team to understand and achieve the needs of the catering/private dining/restaurant operations
  • Knowledgeable of restaurant/hotel's competitive set and recommends sales/pricing strategies, service and product improvements/up sell strategies to stay competitive
  • Thorough knowledge of property, space, capacities, concept/food style (menus)
  • Active participation in the sales lead/revenue generating process for the department
  • Responsible for attending appropriate industry networking events

ADMINISTRATIVE RESPONSIBILITIES:

  • Responsible for completing and communicating monthly sales/revenue/pace results to General Managers, Director of Operations and Director of Marketing
  • Conducts Weekly BEO Meetings
  • Attends Restaurant Managers Meetings
  • Develops appropriate revenue/production goals for the catering team with General
  • Managers buy-in and support
  • Work with Executive Chef and Restaurant General Manager to create and maintain Banquet menus and other Marketing Collateral
  • Actively participates in weekly sales/pace/BEO meetings
  • Pulls and analyzes appropriate data to develop and recommend appropriate actions
  • Creation of Annual Budget with support of General Manager
  • Writes Annual/Quarterly Marketing Plans
  • Conducts FJP and Annual Reviews of catering/private dining team
  • Review costing policy with Executive Chef to ensure maximizing profitability
  • Ensure that accurate and thorough notes/traces of accounts are maintained via PMS and restaurant database
  • Organize activities and represent restaurant at off-premise/charity events
  • Supervise execution of banquets on occasion
  • Support restaurant in any hotel emergency/safety situation

Specific experience we're seeking:

  • Strong Selling Skills
  • Ability to inspire, lead and manage a team by example
  • Act as owner of the catering/private dining department and communicate a clear sense of strategy and purpose
  • Knowledge of food/wine is essential
  • Knowledge of sales/negotiation/closing process
  • High level of creativity, enthusiasm and flexibility
  • Strong computer skills including Word and Excel
  • Well organized, detail oriented with excellent follow-up
  • Must possess excellent communication skills both internally and externally
  • Ability to convert vision into specific and tangible actions to benefit the department
  • Needs to possess nimbleness by changing with the needs of the department/restaurant operations and the company
  • Emulates the Kimpton Culture
  • Diplomacy

DESIRABLE QUALIFICATIONS:

  • A minimum of five years catering/private dining sales experience
  • Held an Associate and/or Director of Catering position during career

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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