At its founding in 1968, Nashville-based HCA Healthcare was one of the nation's first hospital companies. Today, one of the nation's leading providers of healthcare services, HCA Healthcare is comprised of locally-managed facilities that include more than 250 hospitals and freestanding surgery centers in 20 states and the United Kingdom, employing approximately 230,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities resulting in more than 26M patient encounters each year. HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we provide by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality.
Summary of Duties:
- Ranked 63 in Fortune 500
- Computerworld Top 50 Best Places to Work in IT since 2009
- Named one of the "World's Most Ethical Companies" since 2010
- 106 HCA Healthcare hospitals are on The Joint Commission's list of top performers on key quality measures
The Director of Biomedical Engineering provides administrative, operational and strategic leadership for the Biomedical Services for the Division and ensures alignment with facility, division and HCA enterprise ITG business objectives. Manages daily operations of the assigned program/area including administrative, fiscal, and clinical/technical activities to ensure high quality health care services. Manages and evaluates equipment service/support contracts including costs and deliverables and department-specific capital and expense planning. Engages with operators to ensure total equipment planning (short term and long term), life cycle cost, and standardization. Supervisor:
Roles may include and are not limited: Financial Analyst, Contract Analyst, Director Biomed Project/Admin, Director of Biomed Operations, Market and Facility Biomed Managers, Biomed Analysts. Duties Include But Are Not Limited To: Biomed Operations Management:
Overall Biomed Operations Management, Service Level Management, Resource
Management, Processes & Standards Implementation, Compliance Management, Incident Management, Financial
Management, Technical Management, Information Security Management
Relationship Management & Communication:
- Ensures all biomed equipment meets TJC and other clinical standards.
- Develop and implement consistent policies and procedures that guide and support functions of the Biomedical Engineering Department.
- Lead the review and ranking of all strategic capital requests for biomedical equipment, assesses all strategic capital requests.
- Provide intra-organizational communications to facilitate safe and effective medical technology use
- Launch an employee development and educational plan as well as an externship program.
- Participate in organizational risk management activities i.e., Root Cause Analysis (RCA) and Failure Modes, Causes and Effects (FMEA).
- Be an active contributor to key management and technical groups in the Division and Facilities: Capital Equipment Acquisition, Value Analysis, Strategic Planning, Laser Safety, Radiation Safety, Quality, and Performance Improvement.
- Creates and utilizes a user friendly incident reporting system via Service Central
- Assumes other duties and responsibilities that are related and appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all-inclusive.
- Assists in development of Division and Corporate 3-yr IT strategic plans
Division Leadership, Supervise Facility Department Directors & Managers, Facility IT Users, Facility IT Staff, Physicians, Vendors, SSC, OSG, Supply Chain, Division IT Group
- Develop and Maintain strategic relationships with vendors, supervise those relationships
Project Portfolio & Project Implementation Management:
- Builds positive relationships with Facility leadership team, Facility department directors & managers, and other Division leaders as dictated by the business organizational structure
- Represents ITG on appropriate business committees
- Owns the facilitation of multi-way communication with key constituents on ITG matters
- Communicates successes, challenges, opportunities, trends, and lessons regarding the Facility to Division CIO
- Cascades all information to direct reports & Facility-based ITG staff through face-to-face meetings and other communication mechanisms
- Promotes sharing of information through documentation and distribution of best demonstrated practices
Managing the Portfolio of Work, Managing Individual Projects
- Plans & manages select Enterprise, Division, or Facility Biomed projects for the Division and Facilities as a project leader
- Manages, monitors & executes the Facility's portfolio of projects
- Coordinates and supports IT aspects of facility projects (e.g., construction, opening satellite clinic, remodel nursing unit)
- Process Engineering: Improvement of Workflow through Technology, Utilization of Technology
- Understands the implications of technology solutions to Facility workflow & operations & communicates to key stakeholders
- Identifies process improvement opportunities & challenges and communicates them to appropriate Division IT leaders for planning & action
- Participates in Enterprise, Division, &Facility process improvement initiatives
Support of Decision-Making Processes
- Educates key constituencies regarding ITG governance processes & practices
- Communicates & supports ITG governance processes & practices
Staff Development: Staffing and Recruiting, Career Development, Mentoring and Coaching, Succession Planning,
Qualifications: Knowledge, Skills, and Abilities
- Supports mentoring and coaching (based on KRAs and Performance HCA) in conjunction with direct supervisor
- Helps ensure accountability of ITG Staff working in the Facility
- Recruits, manages, leads, develops & retains ITG staff in Facility, in alignment with Division organization structure & practices
- Adheres to the Code of Conduct and Mission and Value Statements
- Assists with other duties as assigned
- Understanding of clinical environment.
- Understanding of desktop configuration, analysis, and troubleshooting
- Understanding of telecom function to include technology, software, and service.
- Knowledge of many different types of patient care equipment.
- Knowledge of electronic theory and technology.
- Knowledge of computer systems and ability to use basic computer software packages (word processing, spreadsheets, work order tracking, inventory management, and databases).
- Ability to plan, organizes, and implements policies and procedures
- Bachelor's degree in Biomedical Engineering or related field from an accredited college or university required.
- Master's degree in Biomedical Engineering or related field from an accredited college or university preferred.
- 7 years of experience on medical or technical equipment operations and maintenance management required.
- 3 years of managerial experience in a hospital clinical engineering program preferred