Under broad administrative direction with latitude for independent judgment:
Serves as the senior administrator in a structure that integrates and oversees hospital and faculty ambulatory care services.
Achieves timely access to care by integrating University of Rochester Medical Faculty Group (URMFG) and hospital practices under unified expectations of performances and outcomes. Defines and implements access to care metrics across the system. Monitors compliance to established metrics and develops action plans, with programs, to meet targeted goals. In concert with the Director of Patient Access, the Ambulatory Nursing Director, and the ACMO for Ambulatory Care, identifies, communicates and implements best business practices among departments. Directs the development and implementation of Lean Performance Improvement efforts to establish and monitor work flow and performance outcomes.
Develops budgets, business plans and monitors spending and progress in achieving targeted business plans for multispecialty suites across the region and selected specialty services. Assures fiscal responsibility in all areas. Assures business plans and departmental goals are achieved in a cost efficient manner. Directs Lean experts in work with ambulatory areas to increase efficiency and effectiveness.
Develops and implements approaches to assure a timely response to any disruption in service across the ambulatory enterprise, both onsite and offsite. Assumes a leadership role in assuring all practice sites are adequately maintained to assure daily operations in an environment that is safe for patients, staff and providers.
Serves as the principal administrator for planning and execution on expansion of ambulatory practice sites across the region. Accountable for assuring that regional sites are cost effective, compliant with regulatory requirements, and meet strategic goals of the system.
Directs individuals and team members in ambulatory care services responsible for innovation, efficiency, quality, safety, training and data analysis and reporting.
Collaborates with COOs, Program Administrators, Medical Chiefs and Medical Chairs to assure program goal achievement.
Collaborates with Senior Management Team in strategic planning activities to assure financial stability and growth in the Medical Center's position in the community and region.
Master's Degree in Business Administration or Health related field and 5-7 years of relevant work experience including substantial work at the managerial level, preferably in an academic health care setting; or equivalent combination of education and experience.