Director of Admissions

American Addiction Centers   •  

North Kingstown, RI

Industry: Healthcare


5 - 7 years

Posted 49 days ago

This job is no longer available.

The purpose of the Director is to supervise the admission process of clients into the facility. The Director is also responsible completing reports and tracking of census. This person is lead in coordinating and screening intakes


Reports To: Executive Director & VP Marketing


Job Duties:

  • Responsible for screening clients on the phone or in person to determine the appropriateness of admission into the facility; if it is determined that the facility would not be the client’s best fit, the client will be redirected to another organization
  • Effectively communicates with clients and their families/friends and other referral sources in order to expedite the admissions process and admissions criteria
  • Verify incoming client insurance
  • Maintains bed board
  • Input client information into facility database
  • Explaining financialobligations regarding co-pays/deductibles to clients upon admission
  • Securing appropriate signatures and ensures accuracy for release of information, consents for treatment and billing
  • Assists with the coordination of client transportation
  • Communicates with nursing staff bed availability; informs nursing of anticipated time of admission
  • Ensures that paperwork needed for admission is properly completed
  • Supervises completion of reports as necessary (census, tracking and daily call logs)
  • Supervises billing accuracy to be sent to billing department (AdCare Worcester); coordinates with lead processor
  • Supervises Intake Coordinators (i.e. hiring, training, performance reviews, scheduling)
  • Ensures all scheduling needs are filled; will fill open slots as needed
  • Provides supervision to the Medical Records Department and Utilization Review
  • Other duties and responsibilities as assigned


Job Requirements:

  • At least two (2) years of experience with a BA Degree working in addiction/chemical dependency or medical billing or admissions preferred OR at least five (5) years of experience with High School Diploma/GED working in addiction/chemical dependency or medical billing or admissions preferred
  • Ability to read, write, communicate and understand directions in English
  • Provide excellent customer service
  • Ability to work independently as well as in a team environment
  • Knowledge of addiction/chemical dependency
  • Strong communication skills
  • Ability to organize, prioritize and multi-task
  • Skilled in computer systems/keyboarding
  • Must have patience and de-escalation skills
  • Knowledge of insurance/workers compensation benefits and third party billing
  • Ability to provide direction and supervision
  • Receives indirect or occasional supervision
  • Works towards a definite objective using a variety of methods/procedures
  • Plans and arranges own work and only refers to the supervisor for unusual matters such as, policy interpretations
  • Makes decisions that are almost always determined by specific instructions or existing policies and procedures 
  • This position requires a TST, MMR Titer and the ability to pass a pre-employment drug screening and background check.
  • If in personal recovery, a minimum of two years continuous abstinence required.
  • Consistently arrive for work on time and adhere to attendance policies
  • Treat clients, visitors and colleagues with dignity and respect; honor each person’s right to privacy; maintain very strict client and colleague confidentiality; respects all individuals’ differences; support cultural diversity in our organization; and follow the core competencies of the Standard of Excellence.