Industry: Accounting, Finance & Insurance•
5 - 7 years
Posted 44 days ago
Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superiorfinancial strength and consistent record of strong operating returns meansecurityfor our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Join the team that collaborates across Travelers to provide actionable insights to inform business decisions, drive winning strategies and enable the business to capitalize on change and trends. Enterprise Market Research (EMR) provides internal clients with objective, credible insights to help profitably grow the business, build the brand and positively position Travelers in the marketplace.
This position is responsible for providing strategic direction over research agenda development, planning, and execution of primary market research studies in support of Travelers businesses and functional areas with a focus on brand, advertising, digital marketing and communications.The position reports to the 2nd Vice President of Enterprise Market Research and has extensive interaction with the EMR leadership team, the department head and internal clients.
Primary Job Duties & Responsibilities
Management and execution of quantitative and qualitative primary market research
Collaborating with senior leadership to identify high-impact research opportunities that are well-aligned with business priorities
Development and socialization of timely and actionable insights
Creation and presentation of visually engaging research presentations and reports
Working with business partners, EMR’s Research Operations team and external vendors to ensure delivery of high quality research on time and within budget
Skills essential to the position include:
Primary market research experience and expertise (qualitative and quantitative)
Brand, advertising, digital marketing and/or communications research experience
Experience with data analysis and reporting
Analytical and problem solving skills
Survey sample design and weighting
Sound project planning and execution abilities
Critical thinking, strategic thinkingExcellent relationship building, communication, consultation and influencing skills
Minimum of 5 years of market research or related experience.
Education, Work Experience & Knowledge
8 years of experience in market research and/or related fields preferred
Bachelor’s degree in business, marketing, data analytics or other relevant degree;
MBA or other advanced degrees preferred
Strong understanding of and experience with research methods, survey design, and a working knowledge of statistical and sampling methods and their appropriate applications
Strategic and critical thinker with demonstrated problem solving skills
Ability to effectively interact with and influence management audiences
Demonstrated ability to build productive working relationships across functional areas
Job Specific & Technical Skills & Competencies
Excellent listening, communication and presentation skills
Strong data analysis skills, including working knowledge of developing, maintaining and manipulating databases
Well-developed project management skills, including the ability to manage and deliver effectively on multiple priorities on-time and within budget
Demonstrated ability to lead, manage and develop employees preferred (as may be required over time)
Experience effectively managing and collaborating with market research vendors preferred
Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
Combination of both research vendor and client-side experiencepreferred
Property casualty and/or financial services industry experience a plus
Operates standard office equipment (Frequently) Sitting (can stand at will) (Frequently) Use of Keyboards, Sporadic 10-Key (Frequently)
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.