Director, Managed Services Portfolio

Presidio   •  

Orlando, FL

Industry: Professional, Scientific & Technical Services

  •  

Not Specified years

Posted 173 days ago

This job is no longer available.

Major Responsibilities:

  • Provide leadership and/or support the design, development, and implementation of products and service lines.
  • Develops the annual marketing plan and the strategies, tactics and resources to achieve financial goals.
  • Performs market analysis and provides market knowledge to better position Managed services’ service portfolio.
  • Partners with Sales and Engineering leadership to tailor portfolio to customer needs and identifies gaps.
  • Determines staffing headcount allocation and resources for each operation.
  • Allocates and monitors approved budgets for the portfolio team to include incentives, training, and overhead.
  • Coaches and reviews the performance of all direct reports and ensure that all staff are guided, trained and developed in order to maximize individual and collective performance.
  • Analyzes team performance levels and works with underperforming groups to increase those levels.
  • Contributes to the formulation of overall company strategic and business plans for the following fiscal year.

Job Requirements:

  • We seek a Bachelor's Degree or the equivalent work and/or military experience.
  • You possess a strong knowledge of administration and management principles, specifically in; strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
  • Knowledge of computer and electronics to include; circuit boards, processors, chips, electronic equipment, and computer hardware and software.
  • Knowledge of relevant solutions sets, product line specifications, performance criteria and applications.
  • Thorough competitive knowledge including solutions, technology and product offerings.
  • Extensive knowledge of engineering, technology, and design.
  • Knowledge of basic human resource principles and procedures, specifically in; personnel recruitment, selection, training, and personnel information systems.
  • Effective and efficient quality control analysis and troubleshooting skills.
  • Solid knowledge of customer management practices, and strong customer service skills.
  • Effective interpersonal and active listening skills.
  • Strong monitoring and project management skills to plan, organize, staff, and direct the production of a system; while continuously assessing performance and taking corrective action.
  • Effective people management and instructing skills to include; motivating, developing, coaching, directing, and identifying the best people for the job.
  • Strong public speaking and presentation skills.
  • Ability to be socially perceptive and be attentive to other’s reactions and why they respond as they do.
  • Ability to solve problems using inductive and deductive reasoning.
  • Strong critical thinking, complex problem solving, appropriate judgment, and decision making skills.
  • Ability to generate a fluency of ideas about a given topic.
  • Ability to sense and forecast problem areas.
  • Ability to see details at a close range.
  • Excellent oral and written communication skills to include strong presentation and negotiation skills.
  • Ability to be conversant about company, its solutions, and product strengths, weaknesses, opportunities and threats.
  • Excellent conflict resolution and team building skills.
  • Ability to communicate and align people within the organization, gaining the cooperation of those who may be needed to influence the creation of teams and coalitions that understand the corporate vision and strategies, and accept their validity