The Director of Internal Communications will report to the Partner for Communications and will help lead TNTP’s efforts to equip our staff to serve as advocates for TNTP’s mission and work. The Director of Internal Communications will lead the internal communications team to advance our organizational work on diversity, equity, and inclusion; create content that clarifies TNTP’s strategic direction; empower knowledge sharing; and build an inclusive culture that supports equity, learning, and innovation.
We expect the Director of Internal Communications to:
- Write, edit, and communicate visually. You write clear and compelling copy that’s informed by your sensitive ear and knack for distilling complex ideas into simple terms. You’re attuned to the experiences and concerns of your audiences, and it’s second nature for you to adapt your writing accordingly—and often on a tight deadline. You’re comfortable communicating visually, too. You can make basic charts and PowerPoint slides to enhance your written arguments, and you can manage designers to create more sophisticated graphics when necessary.
- Think Strategically. You solve problems and grasp the big picture and root cause easily so you can define and lead new ways forward. You are curious and thrive in fast-paced environments.
- Motivate and influence others. You partner with people on problems and plans; you listen acutely and advise confidently. You enjoy leading teams with varied strengths to reach a common goal.
Specifically, the Director of Internal Communications will:
- Develop comprehensive communications strategies (including goals, messages, and advice on tactics.) to ensure that staff feel connected to TNTP’s mission and receive clear, compelling, and consistent messages about everything from routine events like benefits enrollment to complex decisions about organizational identity.
- Engage staff in a sustained conversation about TNTP’s work and values to help refine—and build investment and affinity in—the organization’s strategic direction, and deepen its commitment to diversity and inclusion.
- Establish a vision for internal communications and manage complex projects to completion—even in the face of ambiguity and tight deadlines.
- Write and edit memos, internal blog posts, PowerPoint presentations, website copy, and other communications materials for internal staff.
- Support efforts to facilitate org-wide knowledge management.
- Build strong relationships and becoming a trusted thought partner with leaders across TNTP.
- Manage and develop a thriving team, maintaining a consistent bar for quality and supporting your people to reach their full potential.
What You Bring
We are looking for amazing people who have diverse backgrounds and experiences, are inspired by our mission, and are highly motivated to change lives through education. If you’re seen as a problem solver, a doer and a clear communicator, you’ll fit right in here. We’re looking for talented people who are extremely detail oriented, cultivate relationships, and can thrive in a fast-paced environment.
Specifically, we are looking for people with:
- Exceptional writing ability
- Proven experience (4+ years) crafting messages and communications strategies that motivate target audiences to take specific actions
- Strong ability to think strategically and creatively, and to distill complex and potentially controversial issues into compelling messages and materials for a variety of audiences
- Significant experience supporting and influencing diverse sets of clients and stakeholders
- A track record of consistently managing complex, high-stakes projects—often several at once—with many stakeholders and tight timelines
- High emotional intelligence and strong listening skills
- Ability to understand high level vision while bringing a high level of precision and detail into implementation.
- Flexibility in a fast-paced environment of rapidly changing priorities and tight deadlines
- Experience managing, developing, and retaining a staff to consistently deliver high-quality work and meet goals
- Proficiency in Microsoft Office
- Fluency/expertise in graphic design and associated tools preferred
- A willingness to work non-standard hours and/or occasional weekends