Director Inpatient Care Mgmt at Franciscan Health in Hammond, IN

QUALIFICATIONS

Physician Case Review; Registered Nurse (RN) – Placeholder; Budget and Policies Cardiology; Accredited Case Manager (ACM) – Placeholder; Performance Management Social Work – RN; Discharge Planning Social Work – RN 1; HCFA Guidelines; hospital case management experience; Manager level or above; Bachelor’s Degree – Nursing; Master’s Degree – Nursing or MBA/MHA; Franciscan Strategic Initiative; Out-Migration; Operations Management Social Work – RN; Clinical Information Collection Social Work – RN; People Management Activities Quality and Perf Improvement

TRAVEL

Never or Rarely

WHAT WE NEED

Transfer Center Leaders

WHO WE ARE LOOKING FOR

The Transfer Center department is always a busy hub of activity. Transfer center staff are always ensuring patients are transferred to Franciscan Health in a safe and effective manner. The Manager of Transfer Center oversees those activities happen in accordance with HFAP requirements. Think you’re up for the challenge?

Are you a good leader? Are you detail-oriented and thorough in your work? Are you a good communicator and a strong motivator? We are looking for someone with your skills.

WHAT YOU WILL DO

• Provide day-to-day leadership and oversight of the transfer center department, development & operations.
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• Provide management, oversight and standardization of the transfer center processes to improve movement of transfers throughout the system.
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• Serve as a resource/liaison to each individual facility for transfer center improvements.
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• Oversee the quality and performance improvement program for the Transfer Center.
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• Manage the successful accomplishment of overall system strategic goals and objectives.
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• Provide expertise regarding transfer center software and operations.
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• Manage the implementation of the strategic, quality, growth and operational processes that support the transfer center for Franciscan Health.
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• Act as a partner to division and facility leadership demonstrating strong sense of ownership of all improvement efforts related to patient transfers.
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• Manage data and quality metrics for the transfer center to ensure ongoing reporting of identified metrics are being met.
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• Facilitate and communicate issues and roadblocks to the progress of the transfer center initiative.
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• Develop and manage a shared services model that will optimize efficiency while promoting achievement of service line goals.
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• Manage appropriate dashboards and other management tools.
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• Manage and improve the transfer center activities along key performance metrics.
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• Provide feedback to hospital leadership for input on improvements for the transfer center processes.

WHAT IT TAKES TO SUCCEED

• Promote patient engagement and ensure a consistently outstanding experience for patients.
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• Ensure compliance with Healthcare Facilities Accreditation (HFAP) requirements.
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• Excellent verbal, written communication skills, organizational skills and an ability to act on multiple tasks by prioritizing.
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• Sound judgment, problem solving ability and critical thinking in a fast paced environment.