Director, Fleet HR Workforce Management, Deck & Technical

Holland America Line Inc   •  

Seattle, WA

Industry: Hospitality & Recreation


Not Specified years

Posted 76 days ago

This job is no longer available.

Director, Fleet HR Workforce Management, Deck & Technical

Seattle, WA

We welcome your interest in joining the Holland America Group - a division of Carnival Corp. The Holland America Group includes Holland America Line and Seabourn (both headquartered in Seattle, Washington), Princess Cruise Lines (headquartered in Santa Clarita, California), and P&O Australia (headquartered in Sydney). TheHolland America Group operates a combined total of 41 cruise ships with over 50,000 employees worldwide. This position will be located in our Seattle offices.

Job Detail

The Director, Fleet HR Workforce Management Nautical and Technical (WFM N/T) is responsible for ensuring that the four brands of Holland America Group hire, retain, and develop the highest quality nautical and technical teams. Working closely with the operational departments within HA Group, the Director WFM D/T drives alignment across our brands to identify, recruit and retain the officers and crew we need to staff our ships into the future. The Director is also responsible for talent assessment, certification and qualification meeting our internal standards and external requirements. This WFM N/T team negotiates and administers labor agreements for seagoing employees on the Holland America Line, Princess Cruises, P&O Cruises Australia and Seabourn Fleet, and plays a key role in the front line engagementwith our team members. As a key member of the Fleet HR leadership team, this position also champions the company’s culture, values, and broader HR vision while partnering with our business leaders to help them build and sustain their organizations.


  • Leads a global multifunctional team, including several Directors as direct reports, providing strategic leadership and functional management

  • Oversees all Human Resources scheduling and planning activities related to Nautical and Technical departments

  • Becomes a valued and reliable partner to HA Group Nautical and Technical teams, fully engaging on all levels

  • Represents HR as the HA Group Seagoing lead for Carnival Corporation

  • Oversees team responsible for development and implementation of regulatory and company certification and training requirements as well as competency models for N/T personnel on the Holland America Fleets.

  • Oversees the control of documents (i.e. certificates) of (embarking) seagoing personnel,

  • Responsible for developing and executing a comprehensive talent management plan for fleet personnel to ensure uninterrupted staff of the fleet.

  • Oversees the coordination of Labor Negotiations with our labor partners and ensures planning and contracts conform to the terms and conditions ofemployment for each individual employee

  • Participates in working with Fleet HR Teams to ensure Global Talent Partners worldwide are providing ship ready officers and crew for deployment and in compliance with company regulations

  • Collaborates with other members of the Fleet HR team in the full life cycle support and development of seagoing employees

  • Responsible for responding to fleet emergency situations from an HR perspective and assists accordingly

  • Participates, creates and executes Fleet Operations and HR policies

  • Coordinates and participates, with the appropriate departments, in the annual budget process

  • Reviews and actions HR metrics

  • Participates in new build planning

  • Stays informed regarding all (inter)national regulations on crewing requirements and be aware of relevant manning developments, e.g. ILO, Flag Administrations, unions


  • Bachelor degree required, Master degree preferred

  • Demonstrated senior leadership experience, preferably in the Maritime and/or Cruise industry

  • Ability to develop strong trusting relationships in order to gain support and achieve results.

  • Demonstrated success envisioning, developing, and implementing new strategies to address competitive, complex business issues

  • Well-developed strategic short/long-term thinking capabilities with a focus on providing excellent customer service while demonstrating planning, organizational, collaboration, communication, interpersonal, problem-solving, and project management skills

  • Demonstrated success managing teams and multiple functions

  • Demonstrated commitment to inclusion and removal of barriers to full participation

  • Ability to demonstrate skill in identifying strategies and approaches to talent acquisition and retention

  • Strong analytical skills

  • Strong written and oral communication skills


  • Flexible Work Schedule! – 9/80 alternative workweek schedule option providing each employee with one (1) weekday off every two weeks.
  • Time off benefits – 8 paid holidays, paid vacation and paid sick time
  • Travel – Generous Cruise and Travel Privileges for you and your family
  • Health – Complete benefit plans including medical, dental, vision and flexible spending accounts
  • Wellness – Health and wellness programs include discounted health benefits and memberships
  • Tuition Reimbursement – Up to 80% with a maximum of $3,000 per fiscal year
  • 401(k) – Company match of 33% on employees first 6% contribution with 100% vesting after 4 years of service
  • Profit Sharing Plan – Eligible after 1 year of service
  • Employee Stock Purchase Plan – Discount on Carnival Corporation stock
  • Training – In-house Discover University courses on professional development
  • Rewards & Incentives – Employee Recognition and Reward Programs; rideshare, financial commuter incentives; special employee discounts for local venues, banking services and retail stores

Next Steps…

For more than 140 years, Holland America Line has been a recognized leader in cruising, taking our guests to exotic destinations around the world. Apply today and set sail on an exciting new career course! Our application process is quick and easy, be sure to login to our Talent Center and create a profile and then apply directly toyour specific job. Holland America Line is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.