Director, Digital Analytics

TMobile   •  

Virtual / Travel

Industry: Telecommunications.


8 - 10 years

Posted 238 days ago

This job is no longer available.

The Director, Digital Analytics reports directly to the Sr. Director, Communication Analytics and Steering and will build on existing analytical foundations and improve a new evaluation framework and the related KPIs that should tie measurable levers and outcomes for optimization of T-Mobile digital activities (web and app). Conduct ad-hoc analysis and provide interpretation and insights for data-driven decision making directed at digital/online teams.



  • Design and evolve the commercial digital measurement framework for web and app inclusive of both prospect and customer.
  • Work with cross-division and cross-company teams to manage analytic priorities in accordance with enterprise business outcomes.
  • Provide consultation to both marketing experience and commercial teams in solving critical business problems through structured and ad hoc analysis.
  • Collaborate with data and BI teams to provide requirements and direction to enable the enterprise to leverage web and application data for advanced problem solving, information consumption and insight generation.
  • Responsible for exploratory analysis that result in KPIs to effectively measure digital initiatives to business outcomes and the ongoing management of the KPI portfolio.
  • Support marketing and product teams through analysis that enable strategic performance reviews and overall business/initiative steering.
  • Construct presentations with complex analytical findings, and deliver a finished product that’s clear, concise, “digestible” and focused on the key drivers for Senior Leadership.



· A Hands-on leader with 7-10 years in a senior-level role in analytics
· Ability to manage, grow, and lead a team with a minimum of 3 years as a people manager
· Significant experience interfacing and communicating with senior leadership and peers with the ability to present ideas and strategic recommendations in a powerful and compelling way
· Proven experience solving analytical problems using quantitative approaches
· Digital experience with preference to knowledge of web and app data tools (Adobe Analytics / Workbench, Google Analytics, WebTrends, etc)
· Experience with standard analytic tools such as Excel, SQL, R, SAS
· Understanding of statistical analysis, modeling and programming
· Working knowledge of data platforms and high-level architecture
· Bachelor’s degree in a quantitative field such as Engineering, Mathematics, Statistics, Economics or Business; MBA preferred

CHARACTERISTICS: The successful candidate will possess the following attributes:

  • A natural problem solver with a passion for learning and experimentation
  • Team player – possess a fantastic can-do attitude and able to adapt skills to wherever you can best contribute to the team
  • The ability to establish credibility through vision, thought leadership, technical expertise and implementation
  • Optimistic and energetic with the ability to create a positive working environment
  • Collaborative with strong interpersonal and partnering skills, with the ability to navigate cross-functionally
  • Able to communicate complex concepts to various audiences in a clear and concise manner
  • Strong business acumen with the ability see the big picture
  • A good listener; strives to understand strategic initiatives and objectives