$200K — $250K *
Sprinklr’s mission is to be the world's most loved enterprise software company, ever. When you join Sprinklr, you join a family of global talent from around the world who are dedicated to making the world a “happier” place!
Reporting to the Vice President of Customer Engagement and Market Intelligence, the Director of Customer Relationship Marketing will have the responsibility of creating and managing customer campaigns and targeted communications to increase renewal, product adoption and net-dollar expansion of Sprinklr’s enterprise customer base. Furthermore, this position will help to grow and champion our internal customer reference program, external customer communities, and strategic customer advisory boards.
This role is highly cross-functional and will work especially closely with our Customer Success, Product Specialists and Growth Marketing teams to understand areas of opportunity and to execute customer marketing activities.
Candidates must be able to work in a fast-paced environment, and have a passion for relationship building, with strong interpersonal and stakeholder management skills, including introducing and defending new ideas and campaigns to senior stakeholders.
This is a full-time position.
What You’ll Be Doing:
Valid through: 4/30/2021
Sprinklr is a provider of customer experience management software. Sprinklr's unified platform helps brands bring together every customer-facing function of the enterprise so that they can collaborate while listening to customers, learning from them and engaging with them across modern channels such as social, messaging, blogs, and review sites.
Sprinklr's platform has five products built upon a layer of automation and A.I. The five products focus on every customer-facing function: Modern Marketing, Modern Advertising, Modern Research, Modern Care and Modern Engagement.
Sprinklr's customers include the world's most valuable brands, such as Disney, L'Oreal, McDonald's, Microsoft, Nike and Walmart.
Sprinklr was founded in 2009. Sprinklr has raised $239 million and in its last round of funding in 2016 was valued at $1.8 billion. Investors include Battery Ventures, Intel Capital, ICONIQ Capital, Temasek and Wellington Management.