Director, Customer Operations at ScriptDrop in Columbus, OH



$200K — $250K *


Operations Management


11 - 15 years

Job Description

What You'll Do

Our Director, Customer Operations will lead our Customer Success and Logistic teams which are critical teams as it relates to the success of ScriptDrop. The Customer Success team is the voice of the organization as it supports our customers and patients 7 days a week. This position will be responsible for the performance of the Logistics team which leads all deliveries for the organization. This team creates strong relationships with our courier and carrier partners in order to facilitate the delivery of medications to our pharmacy partner's patients. As we continue to experience unprecedented growth in our products and services, this role will be tasked with scaling the organization which aligns with our company values and fiercely protects our culture. This position will report to the VP, Customer Operations of ScriptDrop.


Customer Success Team:

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Valid through: 7/16/2020

About ScriptDrop

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* Ladders Estimates