The Director Core Labs & Shared Research Services Administrative Director as a member of the Office of Senior Vice President for Research, is responsible for the administrative management and oversight of Research Core Labs and Services. They will be responsible for the day-to-day administrative oversight and management of the core staff, the completion of yearly reviews, as well as core billing and account/financial management. The Director will lead Core Lab Managers and work with Core Scientific Directors to comply with Uniform Guidance and AU Service Center Policies by establishing polices and service pricing, and in improving service request processes and billing. They will prepare financial and administrative reports regarding current cores as well as provide recommendations for new and retiring cores.
Bachelor’s degree from an accredited college or university and a minimum of ten years' of progressively responsible experience in an academic or research setting, including the development and implementation of administrative policies and procedures as well as in financial management/accounting
Departmental Requirements - Knowledge, Abilities, Skills
- Working knowledge of 2CFR 200 – OMB Uniform Guidance
- Solid understanding of budgeting principles, forecasting, etc.
- Knowledge of research cores and service centers
- Excellent communication skills and the ability to interpret, convey, explain, and uphold regulatory and institutional requirements; customer service orientation
- Excellent ability to communicate clearly effectively both orally and in writing
- Excellent interpersonal skills
- Superior organizational, time-management, and problem-solving skills
- Skilled leader and communicator with staff and leadership in a variety of settings
- Strategic thinker with the ability to manage multiple projects and initiatives, both collaboratively and independently
- Ability to multi-task and to handle a high volume throughput in a timely manner
- Attention to detail requisite
- Imaginative and innovative problem solving skills; team player with a strong history of collaborative problem solving
- Ability to exercise sound judgment
- Proficiency in basic Microsoft Office software
- Ability to work with the iLab, PSHRMS, PSFinancials and other related software as needed
- Willingness and ability to work with other members of the organization
- Ability to respond voluntarily to the job situation and take appropriate action to further the goals of Research Administration
- Ability to maintain confidentiality
Master’s degree or PhD from an accredited college or university highly desirable. Strong familiarity with US federal and non-federal grants management policies and procedures. Demonstrated experience and knowledge of research compliance domains
The responsibilities include, but are not limited to the following:
- Provide oversight and administrative management of the core staff, completing yearly reviews and oversight for the management of the core staff.
- Collaborate with the Scientific Director for cores, ensuring that staff comply with requirements and instructions.
- Provide appropriate coaching, counselling, hiring, or termination of employees as required.
- Working with the Core and in compliance with institutional policies and Uniform Guidance, develop compliant service prices for customer basis (internal, external, and commercial)
- Review requests for new equipment, renovations, or relocations, ensuring sufficient financial support to cover service contracts, repairs, or renovation.
- Oversee the billing processes for the cores
- Provide oversight for external contract and agreement processes ensuring timely responses and final execution. Prepare annual financial budgets and reports for the research cores
Process Improvements & Metrics
- Maintains systems that log, track and report the status of outstanding agreements to PI, Deans, Research Administration business units and all interested constituents at the institutions
- Identify opportunities for consolidation of Core Labs as appropriate to facilitate oversight and cost efficiency, while maintaining investigator access to Core services
- Proactively providing updates to interested parties as needed.
- Develop and produce annual reports to convey the overall productivity and financial health of the Research Cores
- Evaluate opportunities for out-sourcing services versus internal provision of services, conducting cost and feasibility analysis
- Provide recommendations based upon metrics for the introduction of new cores and for the retirement of existing cores
- Assist interested AU parties in developing business plans for new cores.
- Supporting the cores in developing competitive and compliant service pricing in accordance with OMB Uniform Guidance and institutional policies
- Ensure compliance with institutional policies and Uniform Guidance
- Identifying reasons for lost revenue and, applying corrective actions, so that lost service to outside vendors could be recouped by AU Core Labs and Shared Research Services
- Identifying process inefficiencies and implementing corrective actions.
- Marketing the use of cores to internal and external users
- Maximizing institutional support by identifying opportunities for research “vouchers” for Investigator Start-Up Packages or Intermural Grant Program opportunities.
- Other related duties as assigned