Director, Communications & Training

Freds, Inc   •  

Dallas, TX

Industry: Retail & Consumer Goods


5 - 7 years

Posted 48 days ago

Position Overview:The Director, Communications and Training is located in Fred’s Corporate Office in Dallas, Texas. The Director will take ownership of the Communication process for both the Corporate Office and the Field. The Director identifies company-wide training gaps, strengths and trends to provide strategic direction for Fred’s training. The position ensures the execution and completion of field training. Duties & Responsibilities:

  • Gatekeeper for both Corporate and Field communication
  • Owns communication related to Reflexis Workforce Management system and Task Management tools
  • Ensures proper training is delivered related to Standard Operating Procedures for the field. (SOPs)
  • Assists in the launch of new retail initiatives to ensure that team members and managers understand the intent and expected execution within the stores
  • Continuously monitors new initiative metrics, seeks feedback, reinforces training to ensure outcomes consistent with initiative goals
  • Ensure proper execution and completion of necessary training to stores
  • Partner with HR on Leadership Development to provide insights and potential solutions too aid in manager execution and associate growth
  • Business Partner to the Regional Vice President to provide additional support and training that are identified as being needed within the region\

Knowledge & Skills:

  • Over 5 years of related experience
  • Strong communication skills
  • Demonstrates an understanding of the retail and training landscape
  • Experience creating and delivering training programs
  • Ability to interact with executives at the highest level of the organization
  • Experience in change management


  • Bachelor’s degree required