Director, Clinical Health Information Technology

Renal Advantage   •  

Dallas, TX

Industry: Healthcare


5 - 7 years

Posted 24 days ago


  • Uses a structured problem-solving method to optimize clinical systems and select, develop, implement, and evaluate informatics solutions for Dialysis and related FMCNA services

  • Participates in advocating, facilitating and supporting development and implementation of strategies, initiatives and tools to advance the use of Information Technology in the dialysis facilities, providing subject matter expertise as needed.

  • Assists in the promotion of the use of Information Technology in clinical settings including all FMCNA business units

  • Closely works with Operations excellence, value based care and Product management teams to support organizational and medical office clinical and quality

  • Contributes by providing focused expertise concerning the Chronic Kidney Disease (CKD) patient population:

    • Accountable Care Model, Disease Management, and MACRA

    • Provides subject matter expertise to assist with the clinical development of Incenter and Ambulatory areas of service

    • Develops evidence–based medicine treatment algorithms which can be integrated in the clinical systems to support clinical decision support

    • Benchmarking of clinical quality measures in CKD and ESRD care

  • Assists in development of Business Requirements.

  • Owns and drives Clinical Health Information Technology Initiatives.

  • Coordination of Provider Advisory Council on Technology and various user and community forums

  • Analyzes and maps physician & clinical workflows to evaluate efficiency, usability, and data integrity. Identifies any opportunities for improvement and creates optimal workflow designs in harmony with policies, procedures and best-practices.

  • Works as a supporter and change agent for organizational leadership and clinicians to ensure maximum performance and benefit from the clinical information systems.

  • Conducts site visits to review and evaluate clinical practice as necessary

  • Participates and leads committees and task forces as appropriate.

  • Leverages knowledge from clinical and Informatics experience to develop, troubleshoot, and improve clinical systems that are beneficial in helping the organization to provide enhanced quality of patient care

  • Serves as liaison between the organization and physicians regarding requests, questions or concerns and collaborates with the medical office to develop new clinical procedures based on new technologies or new innovations.

  • Provides senior level project management and team facilitation support to process improvement and utilizes the project life-cycle to plan, implement, monitor and sustain associated improvements.

  • Develops and makes formal presentations to diverse audiences at various levels within and outside the organization.

  • Creates, maintains and serves as content expert on clinical workflow

  • Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.


  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Day to day work includes desk and personal computer work, interaction with patients, field and corporate staff and physicians. The position requires travel for clinical assessment and problem solving as well as presentations at Company-wide, Corporate, Division, Regional or Area Meetings as appropriate.

  • The work environment is characteristic of both a health care facility and office environment with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.


  • May be responsible for the direct supervision of various levels of clinical quality and/or administrative support staff.

  • Role will be reporting into the SVP & Chief Medical Information Officer working closely with Value based care, Information technology, operational excellence and product management departments.


  • Required: Medical Doctor

  • Preferred: Master’s degree in Informatics, public health or related Healthcare discipline. This requirement can be waived in favor of extensive experience in clinical systems implementation/optimization.


  • 5-7 years’ experience in design, development, implementation or management of electronic health records.

  • Past dialysis experience will be highly preferred

  • Experince with Epic and Cerner (Sorian) platforms

  • 2-4 years of patient care experience

  • Possesses strong influencing, collaboration and relationship-building skills

  • Demonstrates knowledge and experience in patient care environments and in-depth knowledge of clinical processes and clinical workflows associated with patient care;

  • Excellent written and verbal communication skills;

  • Exemplary customer service;

  • Skilled level knowledge of Microsoft office suite

  • Knowledge of project management and systems life cycle

  • Familiar with Agile methodology

  • Critical thinking and decision making.