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Director, Client Services in New York, NY

Columbia University

New York, NY 10001
7w ago


Plant & Facilities Management, Operations Management


5 - 7 years

Job Description

Position Summary

The Director of Client Services is responsible for planning, developing and implementing strategy for operational management and development for Facilities Operations so as to meet agreed organizational performance plans covering relevant areas of operations such as client services, work management and scheduling. The Director is responsible for developing and implementing programs to maximize the utilization of staffing resources and technology in the delivery of services provided to the University community. The Director leads a Client Services team in the delivery of services. The individual in this position will possess a sense of urgency, ability to troubleshoot problems, prioritize duties, and have high standards for quality assurance while working closely and collaboratively with clients, contractors, vendors, consultants, University personnel and CU Facilities staff to ensure the delivery of CU Facilities services. Will perform other duties and special

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Valid through: 2020-2-21

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