Director, Business Insights & Intelligence

INC Research   •  

Virtual / Travel

Industry: Healthcare


Not Specified years

Posted 37 days ago

Why Syneos Health? Join a game-changing company that is reinventing the way therapies are developed and commercialized. Created through the merger of two industry leading companies, INC Research and inVentiv Health, we bring together more than 22,000 clinical and commercial minds to create a better, smarter, faster way to get biopharmaceutical therapies into the hands of patients who need them most. Evolve in a global company that is always looking for ways to work smarter and more efficiently as the only fully integrated Biopharmaceutical Accelerator. You'll be supported with comprehensive resources based on today's emerging technologies, data, science and knowledge - instead of practices from the past. Teaming with some of the most talented professionals in the industry, you'll gain exposure and work in a dynamic environment to over-deliver and outperform. A career with Syneos Health means your everyday work improves patients’ lives around the world.


Partners with therapeutic business unit leadership, various business partners, and subject matter experts to drive decisions and actions based on analytical findings and intelligence to provide actionable recommendations in order to achieve growth targets, support corporate strategies, and increase employee knowledge. Proactively collaborates with stakeholders and colleagues on a regular basis to provide impactful deliverables in pursuit of shared objectives. Essential Functions:

  1. In collaboration with therapeutic business unit leaders, proactively guides and develops strategies for creating and business executing data-driven solutions that lead to improvement and optimization in sales performance and realization of growth targets within the therapeutic unit.
  2. Consults with internal and external colleagues to analyze and interpret industry and customer intelligence from multiple data sources to contribute to increased overall knowledge and more effective opportunity strategies, strategic planning, lead generation, proposals, bid defenses, and presentations that ultimately results in growth of new business awards.
  3. Leads the process of identifying competitive trends, providing early indications of threats and opportunities in the evolving competitive landscape, and evaluating their impact.
  4. Applies data aggregation, descriptive analysis, and data presentation techniques and tools to communicate complex findings in an easily understood manner and recommendations to achieve business growth targets. Utilizes all available data sources within the organization.
  5. Provides regular analysis of sponsor and market opportunities by utilization of the Tableau Trial Predictor Tool and drives action across the Company through timely, impactful deliverables that contribute to both short-term and long-term growth in opportunities.
  6. Conducts in-depth analyses to address complex and/or strategic questions such as defining market opportunities and market ceilings. Uses knowledge of business and all available data to anticipate problems or opportunities where information can be leveraged both vertically and horizontally within the organizational structure to proactively drive early engagement, customer intimacy, and new business.
  7. Leads market research projects to identify customer issues of diverse scope, R&D, and outsourcing trends and defines customer requirements and preferences to promote customer intimacy. May manage large projects beginning to end including gathering requirements, project planning, delivery dates, and evaluation of success metrics.
  8. Presents business intelligence information and insights to Business Unit leaders and executive management for internal and external presentations and to support strategic planning initiatives.
  9. Acts as the primary business partner between the assigned Therapeutic Business Unit(s), Business Development teams, and Marketing to proactively develop business plans and to collaborate and communicate on a regular basis in order to achieve shared growth targets. Monitor and report on progress against the plan throughout the year.
  10. Promotes and contributes to a team environment by mentoring/training and sharing successful ideas and reports with colleagues in order to establish the groundwork for standardization and continuity of reports across therapeutic business units and relationship building within the organization to increase credibility.


Requirements: BA/BS degree in Business or a related field; or equivalent combination of experience and education is required. An advanced degree (MS/MBA/MHA/MPH) is preferred. Significant experience managing a business, market, and/or competitive intelligence function in the CRO, pharmaceutical or life science industries, or the ability to prove comparable experience in a related field of study. Experience in market research, strategic planning, analytics, market intelligence, or strategic marketing where data is a foundation for recommendations and decision-making. Thorough knowledge of research and analysis methodologies/practices as well as knowledge of sales, marketing principles, practices, tactics and tools. Proficiency and experience in industry-specific databases and sources (e.g. Adis, Thomson, BioPharm Insight, EvaluatePharma, VerusMed, PharmSource). Excellent written and oral communication and effective presentation skills with a demonstrated ability to clearly and concisely communicate complex information to a variety of audiences. Strong understanding of data organization, statistical interpretation of data, synthesis of findings, and appropriate reporting. Understanding of drug pipelines, clinical trials, and the CRO industry. Ability to extrapolate, succinctly summarize, and explain highly technical or complex issues to a high-level management audience. Ability to interface effectively with all levels of management and functional disciplines. Ability to serve on, assist, and/or lead cross-functional teams. Strong interpersonal skills with the ability to manage multiple projects simultaneously while achieving results in an ambiguous work environment. Proven ability to motivate an indirect team to achieve well-communicated expectations and consensus while building abilities and working effectively across internal global functional areas.

Disclaimer: Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.