$200K — $250K *
Achieves safe, quality patient care outcomes; develops behavioral health programs; sustains and supervises delivery of program components; revises programs based on ongoing review of outcomes including patient recidivism, recovery rates, patient satisfaction, patient complaints, customer satisfactions, community needs assessments, etc. Works within the treatment philosophy of organization. Support continuity of patient care, and communicates and collaborates closely with community providers and payer case managers. Understands and achieves safety goals. Assumes 24/7 responsibility for delivery of clinical services, including clinical inpatient, PHP, IOP, and PASR Services.
Maintains a continuous quality improvement focus, develops and sustains dynamic performance indicators, recommends components of annually revised quality improvement plan, analyzes outcomes, tracks and trends data, develops and implements process improvement action plans, educates and involves all staff in CQI and PI activities.
Recruits, interviews, hires, clinically supervises, evaluates clinical staff; assures staff competence; monitors staff performance through direct observation, indirect observation, review of medical records; counsels, develops, coaches staff, performs formal counseling and guidance as indicated; communicates clear expectations for staff within the hospital's and department's policies and procedures; maintains adequate numbers of competent staff to meet care delivery needs; maintains flexible staffing levels; develops, reviews, and updates department clinical policies and procedures as needed and annually; provides staff education indicated by individual performance needs, as well as needs identified based on results of outcome indicator; works closely with the director regarding staffing patterns and staffing coordination.
Meets financial benchmarks; works within budgetary guidelines; considers costs and remains cost effective in performing duties, recommending staffing levels, hiring staff, and supervising staff; develops referral sources; assists with maintaining and increasing patient volumes; works closely with the director and the nursing manager in meeting financial benchmarks and in all activities.
Achieves patient and customer satisfactions, works within benchmarks for THR's patient satisfaction, communicates and collaborates with all customers including community providers and practitioners referring their patients to facility.
Delivers direct patient care, including delivery of group therapy and pre-admission assessments; performs crisis intervention as indicated; manages patient complaints within policy to effectively resolve complaints, concerns and/or grievances.
Works within an interdisciplinary treatment team, hospital-based medical model of care delivery, maintains flexibility, sustains and models positive "can do" attitudes, maintains personal and staff productivity, role models "going the extra mile" when necessary. Assumes responsibility for personal professional development and assists and supervisors staff in their professional development; maintains professional ethical standards and requires same of staff.
Represents the organization in the community; provides community education programs as delegated; maintains routine contact with referral sources, establishes and maintains relationships which enhance reputation and visibility of the organization.
The ideal candidate will possess the following qualifications
Master's Degree in Behavioral Health field required
5 years Behavioral Health experience in a clinical leadership role required
**** Ideal candidate will have manager or director level experience with Inpatient/Outpatient programs ****
Licenses and Certifications
LPC - Licensed Professional Counselor, Or, LMSW - Licensed Master Social Worker, Or, LCSW - Licensed Clinical Social Worker, Or, LMFT - Licensed Marriage and Family Therapist required upon hire. BCLS - Basic Cardiac Life Support and CPI - Crisis Prevention Intervention Training required upon hire.
ACPI - Advanced Crisis Prevention Intervention Training maintained annually within 6 months of hire required.
Or, CPI - Crisis Prevention Intervention Training within 30 days of hire required, or, ACPI - Advanced Crisis Prevention Intervention Training maintained annually within 12 months of hire required
Must be a sound leader who possesses excellent clinical and programmatic knowledge. Must have knowledge of managed care processes in behavioral health and criteria for all levels of behavioral healthcare. Knowledge of best practices in clinical work, and trauma-informed care; understanding of utilization review/management, and ASAM criteria.
At Texas Health Plano, we take our mission to improve the health of those in our community. We are a 386-bed, full-service hospital that has served Plano, Frisco, Carrolton and surrounding communities since 1991.
If you’re looking for emergency medicine and trauma, cardiology, neurosurgery and spine, advanced orthopedics, women’s services, adult and adolescent behavioral health, an adult intensive care unit and state of the art and technologically advanced surgical services, we’ve got it. Plus we are an accredited Chest Pain Center, Level II Trauma Facility, a Comprehensive Stroke Center and a Level IV NICU.
And talk about award winning. Texas Health Plano is a Magnet-designated hospital recipient of the Disease Specific Care Certification for Joint Replacement by The Joint Commission.
As part of the Texas Health family, we employ over 24,000 employees and are among the areas top five largest employers. Come be a part of our exceptional team as we continue to provide outstanding care and deliver award winning results. You belong here.
Valid through: 6/3/2021