The primary focus of the duties for the Director – Acquisitions Integration is to manage the successful transition and integration of Aqua’s acquisition / growth opportunities within both the water and wastewater business. This includes Level I, 2 & 3 type acquisitions (level of size & complexity).
This position will lead the integration process, working with Business Development from initial due diligence issues and Asset Purchase Agreement development, through the Closing Date and the eventual monitoring of the meter reading and billing process, post-closing, to ensure that our customers receive an accurate and timely bill. Project work includes issues tracking and resolution, and post-conversion support.
The customer service area includes Banner structure set-up (rates, company code, district code, cycle, route, etc…), data mapping, data validation, source data clean-up, conversion coding, meter reading, meter set-up and configuration, conversion testing and test billing review (calculations and format).
This position works directly with the Customer Operations Team Leads, State/Division Leads, contractors and outside entities/vendors throughout the conversion process to ensure overall project coordination. Within Aqua this coordination encompasses various functions, including State operations, Communications, HR (employee on-boarding), IT (IT infrastructure), field services, meter operations, fleet management, material management, procurement, finance and payroll.
Aqua’s ‘Acquisitions Playbook” (integration task list) is to be maintained / updated to ensure project scope and tasks are up to date, accurate and inclusive. This position will manage post-closing review sessions with key stakeholders to discover improvement opportunities.
RESPONSIBILITIES AND DUTIES:
Bachelor degree in Business Management with strong acquisitions integration and project management experience.
5 years of experience in project management roles; preferably with PMP certification.
Banner and/or similar Customer Service / Billing application experience.
Ability to work independently on assignments. Must have experience managing team of resources (internal employees & contractors). Excellent organizational skills with ability to prioritize most important and time critical tasks. Must have flexibility to work through project completion (closing) as necessary. Travel required periodically. Must be able tosafeguard information of a confidential nature.