Dir, Wireless Products

General Communication   •  

Anchorage, AK

Industry: Telecommunications


11 - 15 years

Posted 42 days ago

Product Strategy:

  • In consultation with company leadership, develop and document a strategy for assigned product portfolio.
  • Develop a 5 yr high level product roadmap and associated capital plan and operating forecast.
  • Evaluate new opportunities and concepts submitted by staff and stakeholders for roadmap inclusion.
  • In support of 5 year strategy, develop and regularly maintain 24 month tactical development roadmap for assigned products and services.
  • Coordinate with other Portfolio Directors and Marketing to align efforts and ensure GCI’s products co-exist coherently

Portfolio Development:

  • Oversee the development of business cases, product pricing and supporting models, product requirements, launch plans, operating models, product documentation, and negotiate contracts for products within the assigned portfolio.
  • Ensure that assigned products and services maintain both legal and security compliance.

Portfolio Life-Cycle Management:

  • Develop and present routine portfolio performance reviews to insure both customer experience and financial goals are being met.
  • Develop and maintain on-going vendor relationships to insure product stability and maximize product financial performance.
  • Oversee the management and resolution of material product defects and issues that get escalated from other parts of the organization.
  • Ensure product documentation is kept current as changes to services are made.
  • Oversee on-going changes to operating, capital, and subscriber forecasts for assigned areas and services.
  • Oversee management of end-of-life activities for assigned services.
  • Oversee ongoing evaluation of portfolio products and optimization of products with respect to their lifecycle stage (launch, growth, harvest, retire, etc.

Knowledge, Skills, and Abilities:

  • Experience - Proven experience with retail & small business cellular/mobile telecommunications products and services.
  • Team Development - Demonstrated ability to lead a team to high levels of performance while maintaining personal growth for employees.
  • Financial Analysis - Demonstrated experience leading teams in the development of business cases and/or complex customer proposals.
  • Persuasion - Demonstrated ability to influence key corporate decision makers while maintaining relationships.
  • Leadership - ability to lead a multi-function organization to high levels of performance while maintaining morale and personal growth for employees.
  • Analysis - ability to analyze problems and technical situations leading to optimal solutions.
  • Organization - the ability to develop the organization necessary to meet the group mission and to interface with other units within the company.
  • Communication - Must have the ability to articulate design and technical information, verbally and in writing, to internal and external customers.

  • Minimum of twelve years of professional experience of increasing responsibility in one or more of the following areas; Product Management/Development, Engineering, Product Marketing, Operations or Service Delivery.
  • Minimum of five years supervisory/management experience required.
  • High school diploma or equivalent required.
  • Bachelor’s degree in Marketing, Business, Economics or similar emphasis required. In addition to minimum experience required, degree may be substituted with relevant exempt work experience on a year for year basis.
  • Master’s Degree in relevant field may substitute on a year for year basis for professional experience.