Dir Quality Improvement Initiative

American Heart Association   •  

Knoxville, TN

Industry: Healthcare


Less than 5 years

Posted 163 days ago

This job is no longer available.


The American Heart Association has an immediate opening for a Quality & Systems Improvement Director (QSI) preferred in our Nashville, TN office ( this position could be BASED in the Nashville, Chattanoogo or Knoxville AHA office yet covers the entire state of TN with exception of Memphis, TN).

About Get with the Guidelines:

Get with the Guidelines (GWTG) is an example of one of our world-class programs. GWTG is the premier hospital-based quality improvement program for the American Heart Association and the American Stroke Association. It empowers healthcare provider teams to consistently treat heart and stroke patients according to the most up-to-date guidelines.

A person dies every 35 seconds from heart disease and stroke. They’re the nation’s No. 1 and No. 3 killers and claim more lives than the next four causes of death combined. GWTG is estimated to be able to save more than 80,000 people annually if 75% of the eligible patients discharged are treated at an 85% compliance rate with the AHA/ACC Secondary Prevention guidelines.

What makes this opportunity unique for a Registered Nurse?

In the Regional Director position, a clinical expert has the opportunity to further impact patient outcomes with this life saving program. Primary responsibilities include identifying and leveraging opportunities and methods for improving clinical performance through process improvements, workflow redesign, and care management through the development and cultivation of collaborative relationships with hospital leaders and staff. Further, this position serves as a resource by demonstrating a comprehensive understanding of the benefits of the program and the ability to surmount barriers through a consultative, value-added approach.

Key Responsibilities :

The major roles and responsibilities of the position include:

  1. Implementing the ''Get With the Guidelines'' hospital based quality improvement program in defined markets to achieve program goals

  2. Managing hospital account activities and engaging the medical community with regards to the program

  3. Partnering with state health departments, quality improvement organizations, health plans and other agencies to ensure that our quality improvement initiatives are key priorities within their organizations

  4. Serving as an educator and quality improvement advisor, using a consultative approach to work collaboratively with hospitals to progress within the quality improvement continuum

  5. Executing of all necessary pre-work activities required to launch all future GWTG modules in a market including the oversight and execution of JCAHO Primary Stroke Center and similar programs as necessary

  6. Collaborating with appropriate affiliate staff and volunteers to leverage opportunities and provide seamless customer relationship management



This position requires the clinical knowledge and experience that demonstrates the ability to execute local and regional strategies based on affiliate and national priorities, managing multiple projects, and cultivating relationships with key stakeholders and program implementers.

A Bachelor’s degree in nursing, healthcare administration or equivalent is required; Master’s degree in nursing, healthcare administration or equivalent is preferred.

Professional experience must include a minimum of two years of clinical nursing experience and/or hospital quality improvement experience with demonstrated understanding of patient care and/or clinical quality or process improvement management in an acute care hospital. Relevant experience with a national cardiac clinical quality improvement program that incorporates clinical data capture within a process improvement framework will also be considered.

  1. Knowledge of heart disease and/or stroke also a plus.

  2. Knowledge of the operating methods and ethics of voluntary, non-profit organizations and health care delivery system professionals.

  3. Ability to learn new software applications.

  4. Results driven with the ability to multi task

  5. Willing and able to travel in required territory at least 50% of the time. Some overnight travel will be needed.

  6. Valid driver’s license, proof of at least minimum state required automobile liability insurance and ability and willingness to travel as position demands.