Dir, Public and Labor Account Directors

Aetna   •  

Overland Park, KS

Industry: Healthcare


11 - 15 years

Posted 35 days ago

This job is no longer available.


Leads a team of sales and account management professionals for assigned customer or business segments, products and services and/or geographies.

Fundamental Components:
Achieves cross sell, growth/retention and profitability targets and customer satisfaction levels. (*)
Supports team in developing productive and collaborative internal partnerships to create a comprehensive growth and service strategy for assigned book of business. Ensures alignment with customers objectives, financial position and employee benefit strategy while providing cross-sell opportunities and profitable revenue and growth to Aetna. (*)
Manages, develops and cultivates relationships with constituents (producers, plan sponsors, customers and providers) as appropriate. (*)
Partners with team members as appropriate in meetings with clients to professionally represent Aetna in the marketplace; articulates how Aetna products and services can contribute to constituents objectives. (*)
Manages and executes the sales process (i.e., quoting, proposal, installation, producer license and appointment, status documentation) in collaboration with the internal constituents as necessary. (*)
Ensures team members create open enrollment strategy with producer and plan sponsor to maximize enrollment. (*)
Manages team in working with plan sponsor services to ensure case is installed correctly. (*)
Recruits, develops and retains a diverse workforce. Sets, communicates, implements and monitors performance metrics with assigned team; aligns assigned performance measures with company objectives. (*)

10+ years sales and/or account management experience

The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.

Functional - Sales & Service/Strategy development/4-6 Years
Functional - Leadership/Profit & Loss Accountability/4-6 Years
Functional - Sales & Service/Account Management/1-3 Years

Technical - Desktop Tools/Microsoft Outlook/4-6 Years/Administrator
Technical - Desktop Tools/Microsoft PowerPoint/4-6 Years/Administrator

General Business/Managing Sales Relationships/ADVANCED
Leadership/Engaging and Developing People/ADVANCED

Finance/Creating Profitable Customers/MASTERY
Service/Demonstrating Service Discipline/MASTERY
Sales/Selling Products and Services/MASTERY