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The Director is responsible for planning and directing the activities and programs of MultiCare's Behavioral Health Network (BHN) Patient Financial Services including all hospital and physician billing, collection, customer service and cash management processes. The Director establishes long range planning and goal setting, drives continuous improvement, standardization and alignment in patient financial services and patient access activities to include accountability for policies, procedures, and day-to-day operations of the Patient Financial Services for the BHN.
Eight (8) years of experience and mastery of professional or technical role/function such as accounts receivable or billing
Three (3) years of experience in hospital or physician accounts receivable and billing field, managing a large Patient Financial Services Department
Five (5) years of experience in progressively more responsible management roles
Consideration may be given to internal candidates not meeting the minimum qualifications
Bachelor’s Degree required