Reports to the Vice President Finance Lifespan Corporation. Develops organizes directs and evaluates Patient Registration Services Health Information Services (HIS) and Patient Financial Advocate Program for The Miriam Hospital. Acts as the Chief Privacy Officer for The Miriam Hospital.
Recommends promotes and develops long and short-term objectives for Patient Registration Health Information Services and the Patient Financial Advocate Program that are compatible with corporate missions values and business objectives. Ensures the compliant transition between manual and electronic systems for patient identification and personal health information. Responsible for the approval and appeals process of the Hospital?s Financial Assistance program that enables all patients to receive financial consideration for necessary medical care and treatment.
Maintains and ensures compliance with all legal and regulatory requirements as they apply to the Departments and Hospital?s areas of responsibility.
Effectively and prudently utilizes available resources (staff financial and technical) to meet established goals and objectives. Responsible for departmental budgeting and overseeing of compliance with same.
Recruits selects employs trains and develops a support staff that will assure and optimize the achievement of goals and objectives.
Serves as the Chief Privacy Officer for The Miriam Hospital and works with the Lifespan Privacy Officer.
As Privacy Officer is operationally responsible for maintaining TMH Privacy Rule compliance by enforcing HIPAA privacy rules updating information developing trainings and auditing compliance. Works with Risk Management Lifespan Compliance and other Departments to investigate HIPAA complaints.
As Privacy Officer communicates patient requests for clinical record amendments to the appropriate practioner. Tracks determination and corresponds back to the patient with appropriate documentation.
Serves as a leader who innovates and encourages staff to contribute to progress and develop an ownership identity through the introduction of new ideas and a willingness to engage in taking reasonable risks and experimentation.
Provides an atmosphere that supports effective communication among staff as well as with customers the medical staff management and the community. Such communications to be timely appropriate and presented with clarity.
Continually develop levels of knowledge about matters in areas of responsibility and expertise that are particularly beneficial towards the enhancement of operational improvements to Patient Access and Health Information programs.
Participates in directs or leads in committees organizations teams and task forces.
Bachelor?s degree in healthcare administration business administration finance or the equivalent. Master?s degree preferred.
May be required to be certified by the American Health Information Management Association if such certification is not possessed by subordinate HIS managerial staff.
Seven or more years with progressively more responsibility in the areas of Patient Registration Admitting and/or Health Information Services.
A preference for such experience to have been gained in a diverse health care environment.
A high level of written and oral communication skills with effective leadership/management skills and commitment to continuous quality improvement required.