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Digital Strategy Operations Analyst in Long Beach, CA

SCAN Health Plan

Long Beach, CA 90802
3w ago


Operations Management


8 - 10 years

Job Description

The Job

Responsible for supporting Digital Strategy department with day-to-day operations and initiatives for any/all channels including websites, portals, omni-channel communications and other digital assets. Act as lead/ subject-matter expert on specific channels/ digital assets as assigned.

You Will

  • Responsible for monitoring digital asset(s) daily health, analytics, and interface and integration points as well as inquiries from end-users. Keep management and team members informed about system health, activities and technical issues.
  • Responsible for identification, tracking, reporting, and timely resolution of issues and active management of open tickets.
  • Coordinate with IT departments, end users and vendors on new requests, open issues, issue resolution.
  • Collaborate with internal and/or external resources to identify and develop written requirements and recommendations for required and/or d
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Valid through: 2020-3-18

About SCAN Health Plan

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