Digital Mgr., Technical Product Owner in Quincy, MA

$150K - $200K(Ladders Estimates)

Blue Cross Blue Shield of Massachusetts   •  

Quincy, MA 02171

Industry: Finance & Insurance

  •  

11 - 15 years

Posted 55 days ago

Blue Cross Blue Shield of Massachusetts has recently begun its exciting journey of driving a culture of Digital thinking, delivering value for our customers and business. The Digital Manager, Technical Product Owner is ultimately responsible for the technologies behind our member facing web and mobile applications. This critical leadership position works closely with our Digital Product Owners to develop and implement strategies that result in technologies that deliver key capabilities to our members how, where, and when they choose.


We're looking for a passionate, experienced Digital technologist to own these critical, strategic member-facing technologies. The ideal candidate has prior digital technical engineering experience, enthusiastic and energetic relationship building qualities, and a eager desire to keep abreast of the latest in digital technologies. This role will also be required to understand other internal & external business and system domains as they relate to digital experiences for our members.

Blue Cross Blue Shield of Massachusetts has recently begun its exciting journey of driving a culture of Digital thinking, delivering value for our customers and business. The Digital Manager, Technical Product Owner is ultimately responsible for the technologies behind our member facing web and mobile applications. This critical leadership position works closely with our Digital Product Owners to develop and implement strategies that result in technologies that deliver key capabilities to our members how, where, and when they choose.

We're looking for a passionate, experienced Digital technologist to own these critical, strategic member-facing technologies. The ideal candidate has prior digital technical engineering experience, enthusiastic and energetic relationship building qualities, and a eager desire to keep abreast of the latest in digital technologies. This role will also be required to understand other internal & external business and system domains as they relate to digital experiences for our members.

Responsibilities:


  • Technical product ownership for the member-facing web and mobile applications
  • Produces technical roadmaps of key technologies for both short and long-term timeframes
  • Aware of digital technologies and keeps abreast of trends and directions of solutions
  • Looks left and right for new capabilities and their impacts to Digital
  • Partners closely with Product Owners and Product Managers to evolve and progress Digital solutions for our external customers
  • Engages with various business stakeholders to develop, quantify, and recommend Digital strategies to meet our end-customer's needs
  • Develops and communicates company technical & product strategies to executive, operational management and development teams
  • Participates in the full Digital product lifecycle; including idea generation, requirements elicitation and definition, implementation and performance analysis
  • Works closely with engineering teams to turn requirements into valuable user experiences
  • Establishes procedures and activities to manage new capability requests & ideas
  • Leads Systems/Data analysts
  • Promote associate loyalty and recognition within Enterprise Technology
  • Continually challenge department associates to take on new responsibilities and be innovative
  • Monitor associate development plans

Education and Experience:


  • BA/ BS in computer science or other related field or equivalent experience
  • 10+ years of application development experience directly involving external web and/or mobile applications
  • 5+ years of experience directly working with Product Owner/Product Management roles
  • 5+ years Agile software development experience
  • Health insurance and/or health-related industry experience a plus

Technical Delivery Experience:


  • Self-learner and networking skills that are required to be successful in this role given the matrixed ecosystem and related teams
  • Experience working in Project and product management methodologies
  • Experience or a good understanding and willingness to working in DevSecOps and Agile Scrum/Kanban based Software Development.
  • Cloud infrastructure expertise such as Amazon Web Services (AWS), Azure or Google
  • Experience or a good understanding and willingness to include Security during all phases of development

Learning Experience:


  • Experience or a good understanding and willingness to commit to and practice Continuous improvement in people, process and technology to promote collaboration, agility and speed to deliver
  • Experience in ensuring the right level of Communication to keep all stakeholders, team members and users in sync and on the same page
  • Ability to Coach and be open to be Coached to be effective problem solvers, to deal with ambiguity/unknowns, to connect with the big picture (business value), to call out barriers to delivery and, to be mission focused.
  • Ability to be open to learn, to give and take feedback, to put team above own interest, to excel in team success and to strive for excellence

Leadership Experience:


  • Experience in delegating while maintaining accountability
  • Extensive experience to reassess and adjust tactical and/or operational direction
  • Great communication skills coupled with a strong desire for personal development and learning
  • Strong verbal and written communication skills with demonstrated technical leadership
  • Skills to Establish and Maintain Delivery Based Business and Peer relationship
  • Experience in managing Service Providers and Holding them accountable

Partnership Experience:


  • Experience in establishing effective partnerships across teams and influence senior management, peers and subordinates in an inclusive style to leverage their abilities and knowledge.
  • Ability to Align with Leadership Guidance and Provide recommendation on team sizes, engagement, measurements to maximize collaboration, eliminating handoffs and high paced agile delivery environment


Valid Through: 2019-10-14