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DHTS Information Technology Manager in Durham, NC

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compensation:

$100K - $150K*

specialty:

Systems Architecture & Engineering, Technology Management

experience:

Less than 5 years

Job Description

Primary role:

This position reports to the Sr. Manager of DHTS Customer Service Center and will be primarily responsible for the leadership of DHTS personnel on the device support and service desk off-shift teams within CSC. The supervisor provides communication and direction in the support and maintenance of the CSC functions and maintains liaison with DHTS management and customer representatives.

The device support team has the day-to-day responsibilities for configuring, implementing, and supporting approximately 26,000 devices and 30,000 customers based upon the Geographical Support Model. This group

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Valid through: 2020-4-9

About Duke Clinical Research institute

Total Jobs:
39
Total Experts:
3
Average Pay:
$123,430
Total value of jobs:
$10,615,000
Learn More About Duke Clinical Research institute
* Ladders Estimates