Development Support Engineer

Collabera  •  Charlotte, NC and Irving, TX

Less than 5 years experience  •  IT Consulting/Services

Salary depends on experience
Posted on 11/01/17 by Rhea Tripathi
Collabera
Charlotte, NC
Less than 5 years experience
IT Consulting/Services
Salary depends on experience
Posted on 11/01/17 Rhea Tripathi

Job Description:

They will checkout emails, sync with pod team. Daily rhythm to catch cases as created. We are callback, not logging into phone. They will pick up cases, and call customers on the telephone.

We may do some forum support. Cases will come first. It is possible that there might be some forum support.

90% would be managing tickets, researching answers to tickets. Some self-study for tickets., 10% handling email. Attending occasional case triage.

Required:

Mobile build development experience – and any of the below:

IOS

  • Latest versions of Xcode, IOS, MAC Os
  • Objective C programming language
  • APNS (push notification service)
  • IDFA (identifier for advertisers), IDFV (identifier for vendor)

OR

Android

  • Java
  • Android OS v1.5 or newer
  • C2DM (Cloud to device messaging), GCM ( Cloud Messaging), ADM (Device Messaging)

 

Familiarity (preferred not required) with the following technologies

  • Xamarin Test Cloud
  • Hockey App
  • Azure Mobile engagement
  • Xamarin Test Recorder

 

VSTS hosted build experience would be Nice to have.

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