Development Manager - Data Services

nCino   •  

Wilmington, NC

5 - 7 years

Posted 186 days ago


Responsibilities

Ensure that staff have access to the skills, tools, processes, etc. that they need to produce high-quality, on-time software that meets our customers' expectations
- Hire, train, supervise, and evaluate performance of developers
- Deliver results on complex development projects involving teams across Customer Success, Product Development and the rest of the company
- Oversee the software development lifecycle, ensuring the proper structures are in place for the on-time delivery of high quality integration releases
- Collaborate with internal customers and departmental leadership
- Communicate team processes and priorities to stakeholders and customers as needed
- Work with customers to resolve business critical concerns
- Ensure that teams are resourced and supported in order to meet the prioritized needs of the department
- Clearly communicate schedule and quality expectations and ensure that teams are operating efficiently
- Instill, strengthen, and maintain a culture centered on continuous improvement and the practical execution of our nCino values
- Resolve employee conflicts through creative means to assure employee support and accountability to timely and quality project execution
- Work directly with third party vendors, driving projects with these third parties, coordinating with the vendors while driving project interaction between multiple teams

Qualifications

Required:
Bachelor’s degree in Computer Science or a related field or equivalent professional experience
- 6+ years functional experience and 1+ years management experience or combination of experience, education, and extraordinary performance
- Substantial expertise in an OOP programming language such as Java, C++, C#, Apex, or Python
- Deep understanding of web application development
- Extensive professional experience in an Agile development environment and in implementing and improving Agile/Scrum practices in an enterprise-scale organization
- Proven success as a coach and mentor of technical staff
- Demonstrated dedication to quality and continuous improvement
- Ability to motivate yourself and others, prioritize your own work, and adapt and thrive in a dynamic team environment
- Excellent problem solving, decision-making, and interpersonal skills
- Excellent verbal and written communication skills for technical and non-technical audiences

Desired:
Ability to travel when required
- Certified Scrum Master
- Experience with the Salesforce Platform, particularly developing managed packages as a part of the ISV Partner Program