Desktop Support Technician - Apple Support

Jobspring Partners   •  

New York, NY

Industry: Professional, Scientific & Technical Services


5 - 7 years

Posted 57 days ago

This job is no longer available.

Job Description

This role is a 3 month contract to hire role located out in Midtown, Manhattan at a prominent broadcast radio station. This role can pay up to 35 an hour DOE. This candidate will be responsible for the day-to-day technical support for end user hardware and software needs, with a focus on Apple devices. The position requires the individual to act independently through the use of skills, experiences, and training to resolve client issues. Duties include hardware and software installation and deployment of PCs and peripherals, with a focus on Apple devices, OS and applications. 

Required Skills and Experience

  • Bachelor's degree in Computer Science, Information Systems or related course of study required and/or equivalent combination of education and experiencepreferred
  • 3 to 5 years of previous experience in an IT technical support role required, or an equivalent combination of education and experience
  • At least 5 years’ experience with Apple hardware and software desktop support
  • ACMT and/or ACiT Certifications

Desired Skills & Experience 

  • Apple device hardware and OS knowledge
  • ACMT and/or ACiT certification
  • JAMF administration and use for centralized management of Macs
  • Microsoft Office (Word, Excel, PowerPoint, Access, Outlook)
  • Proven ability to support virtual desktops and applications is a plus (Citrix)

What You Will Be Doing

  • Sets-up and maintenance to Apple devices, including Macs, iPhones and iPads, and related hardware/software
  • Configure iTunes for successful profile and library synchronization, including playlists and content
  • Help maintain hardware/software inventories
  • Process software installation requests 
  • Maintain, analyze, troubleshoot, and repair computer systems, hardware and computer peripherals, including mobile devices
  • Document, maintain, upgrade and replace hardware and software systems for desktop and peripheral equipment

The Offer

  • Comprehensive medical benefits
  • Competitive salary up to 35hr DOE
  • 401(k) plan 
  • Transit benefits 
  • PTO

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

Jobspring Partners, part of the Motion Recruitment network, provides IT Staffing Solutions (Contract, Contract-to-Hire, and Direct Hire) in major North American markets. Our unique expertise in today’s highest demand tech skill sets, paired with our deep networks and knowledge of our local technology markets, results in an exemplary track record with candidates and clients.