Desktop Support

Confidential Company  •  Richmond, VA and Virtual / Travel
Salary depends on experience
Posted on 06/27/18 by Cynet Sytems
Confidential Company
Richmond, VA
Technology
Salary depends on experience
Posted on 06/27/18 Cynet Sytems

We are looking for Desktop Support for our client in ?Richmond, VA

Job Title: Desktop Support

Job Location: Richmond, VA

Job Type: Contract ? 12 Months / Contract to Hire / Direct Hire

"US citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time."

Job Description:

  • Clients: Windows7 and Win 10 Enviroment ? New PC Refresh, Data transfer, imaging
  • Knowledge of Active Directory, SCCM Client ,
  • SCCM- Knowledge to update Current PC Images/DriversSCCM - Ability to create a packages for system deployment
  • ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center 
  • Remote desktop connectivity applications like SMS, , WebEx, Live Meeting, and Windows Native tools
  • MS Office Suite 2016/365, One DriveInternet browsers (e.g. Explorer, Chrome, Firefox),
  • VPN and remote dial-in users
  • Support for laptop, desktops, and printers
  • Assists staff with installation, configuration and ongoing usability of computers and peripherals within established standards and guidelines
  • Work remotely and desk side for On site users
  • Works with vendor support contacts to resolve technical problems
  • Experience from the desktop environment.
  • Travel up to 75% of the time
  • Travel restricted to the continental US
  • Travel documents must be retained and recorded timely
  • Excellent communication and conversation skills (Verbal and Written)
  • Good documentation skills [B2 LEVEL]
  • Should have a great customer handling skills

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