Desktop Support


Richmond, VA

Industry: Technology


Not Specified years

Posted 165 days ago

  by    Cynet Sytems

This job is no longer available.

We are looking for Desktop Support for our client in ?Richmond, VA

Job Title: Desktop Support

Job Location: Richmond, VA

Job Type: Contract ? 12 Months / Contract to Hire / Direct Hire

"US citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time."

Job Description:

  • Clients: Windows7 and Win 10 Enviroment ? New PC Refresh, Data transfer, imaging
  • Knowledge of Active Directory, SCCM Client ,
  • SCCM- Knowledge to update Current PC Images/DriversSCCM - Ability to create a packages for system deployment
  • ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center 
  • Remote desktop connectivity applications like SMS, , WebEx, Live Meeting, and Windows Native tools
  • MS Office Suite 2016/365, One DriveInternet browsers (e.g. Explorer, Chrome, Firefox),
  • VPN and remote dial-in users
  • Support for laptop, desktops, and printers
  • Assists staff with installation, configuration and ongoing usability of computers and peripherals within established standards and guidelines
  • Work remotely and desk side for On site users
  • Works with vendor support contacts to resolve technical problems
  • Experience from the desktop environment.
  • Travel up to 75% of the time
  • Travel restricted to the continental US
  • Travel documents must be retained and recorded timely
  • Excellent communication and conversation skills (Verbal and Written)
  • Good documentation skills [B2 LEVEL]
  • Should have a great customer handling skills