Desktop Support

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New Orleans, LA

Industry: IT Consulting/Services

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Not Specified years

Posted 276 days ago

This job is no longer available.

We are looking for Desktop Support for our client in ?New Orleans, LA

Job Title: Desktop Support

Job Location: ?New Orleans, LA

Job Type: Contract ? 12 Months / Contract to Hire / Direct Hire

?US citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.? 

Job Description:

  • Excellent skills in user IT infrastructure? Desktops, Laptops, Printers, Handhelds, Smartphone etc.
  • Strong technical skills in Microsoft Windows desktop operating systems and business productivity applications i.e. Office
  • Administration experience of MS Active Directory users & groups, policies and management concepts
  • Provide specialized On CallSupport for hardware / software / network problem diagnosis / resolution for customer?s end users.
  • Having good knowledge about the features of MS office 2007/2010.
  • Familiar with common issues related to desktop and should possess ability to make the user understand the steps on call to help him sorting the same quickly.
  • Should be familiar with IP address/Host Name concept which is required to provide RDP support.
  • Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
  • Should have help desk, customer service, and supportexperience with problem solving involving hardware, software, and networks.

Helpdesk

KEYWORDS:

HelpDesk : IT, Helpdesk Support, Desktop operating systems, Desk Side Support, Desk Side, IT Support, Technical Support, WindowsSupport, MAC Support, MACOSX Support, Remote Support, Support Tech, 24x7, SupportTechnician, Outlook Migration, Exchange Migration, printer support, VOIP Support, LANSupport, WindowsSupport, Windows7, Windows XP, Windows8, antivirus software, spyware, desktop computers, network servers, network printers, remote connections, connectivity, networks, MS Office, desktop technician, PC technician, support engineer, PC support, desktop support, PC ticketing, laptops, fixing, cabling, LAN/WAN, network. Cisco switches, hubs, TCP/IP, IP, troubleshooting, SMS, Active Directory, Dell Kace, Help Desk systems, A+, CompTIA, Dell Support, HP Support

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