??We are looking for Desktop Support for our client in Little Rock, AR
Job Title: Desktop Support
Job Location: Little Rock, AR
Job Type: Contract ? 12 Months / Contract to Hire / Direct Hire
?US citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.?
- Excellent skills in user IT infrastructure? Desktops, Laptops, Printers, Handhelds, Smartphone etc.
- Strong technical skills in Microsoft Windows desktop operating systems and business productivity applications i.e. Office
- Administration experience of MS Active Directory users & groups, policies and management concepts
- Provide specialized On Call Support for hardware / software / network problem diagnosis / resolution for customer?s end users.
- Having good knowledge about the features of MS office 2007/2010.
- Familiar with common issues related to desktop and should possess ability to make the user understand the steps on call to help him sorting the same quickly.
- Should be familiar with IP address/Host Name concept which is required to provide RDP support.
- Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
- Should have help desk, customer service, and support experience with problem
- solving involving hardware, software, and networks
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