Desktop Support

Confidential Company  •  Houston, TX

Less than 5 years experience  •  IT Consulting/Services

Salary depends on experience
Posted on 08/09/17 by Cynet Sytems
Houston, TX
Less than 5 years experience
IT Consulting/Services
Salary depends on experience
Posted on 08/09/17 by Cynet Sytems

We are looking for Desktop Support ?for our client in ?Houston, TX

Job Title: Desktop Support

Job Location: ?Houston, TX

Job Type: Contract – 12 Months / Contract to Hire / Direct Hire

“US citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.”

Job Description:

  • At least 3 years of experience in the field or in a related area required Strong Microsoft Office skills (Outlook, Word, and Excel) Strong Microsoft operating System installation and troubleshooting skills Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers Broad experience of IT with basic understanding of Networks, Servers and Telecoms Strong customer service skills Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels
  • Strong written and verbal communication skills
  • Must be detail oriented and self-motivating
  • Background security check required
  • Experience including remote control of PCs and video conferencing knowledge
  • To contribute research and data gathering as and when| e.g. opening an operations in new geos
  • Contributes to special assignments to increase the maturity of the CoE| e.g. budgeting tool design
  • To analyze and prepare the data cuts as per review requirements
  • To put together data and slides from different sources for the whole function review with senior management To update information and run validation to keep it current| e.g. PMS
  • To understand the requirements of the customer from the process & application

KEYWORDS:


HelpDesk : IT, Helpdesk Support, Desktop operating systems, Desk Side Support, Desk Side, IT Support, Technical Support, Windows Support, MAC Support, MACOSX Support, Remote Support, Support Tech, 24x7, Support Technician, Outlook Migration, Exchange Migration, printer support, VOIP Support, LAN Support, Windows Support, Windows 7, Windows XP, Windows8, antivirus software, spyware, desktop computers, network servers, network printers, remote connections, connectivity, networks, MS Office, desktop technician, PC technician, support engineer, PC support, desktop support, PC ticketing, laptops, fixing, cabling, LAN/WAN, network. Cisco switches, hubs, TCP/IP, IP, troubleshooting, SMS, Active Directory, Dell Kace, Help Desk systems, A+, CompTIA, Dell Support, HP Support

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