Desktop Support Engineer

Confidential Company  •  Palo Alto, CA
Salary depends on experience
Posted on 11/08/17 by Aman Verma
Confidential Company
Palo Alto, CA
Salary depends on experience
Posted on 11/08/17 Aman Verma

Required Experience:


·        Cloud Based DTS

·        Experience with Zendesk (ticketing sytem)

·        Experience with Office 365, PC’s (Dells preferred), Video Conferencing Software.

·        Impeccable Customer Service Experience.

·        Some experience with Macs will be good.

. Good Comm skills, excellent learning skills

. Excellent troubleshooting and supporting skills.

. Create alternative methods of completing tasks, correcting user errors and system inconsistencies to improve the desktop team function.

. Analyze and make recommendations for hardware and software standardization.

. Document procedures, standards, best practices configurations, settings, installation sequences and back-out instructions.

. Perform other duties as required

. Maintain an inventory of hardware, software, and miscellaneous computer and network supplies for immediate and/or planned future use.

Not the right job?
Join Ladders to find it.
With a free Ladders account, you can find the best jobs for you and be found by over 20,0000 recruiters.