Desktop Engineer

Werner Enterprises   •  

Omaha, NE

Industry: Transportation

  •  

5 - 7 years

Posted 36 days ago

Company Description

Werner Enterprises, Inc. was founded in 1956 and is a premier transportation and logistics company, with coverage throughout North America, Asia, Europe, South America, Africa and Australia. Werner maintains its global headquarters in Omaha, Nebraska and maintains offices in the United States, Canada, Mexico, China and Australia. Werner is among the five largest truckload carriers in the United States, with a diversified portfolio of transportation services that includes dedicated; medium-to-long-haul, regional and local van; expedited; temperature-controlled; and flatbed services. Werner’s Logistics portfolio includes freight management, truck brokerage, intermodal, and international services. International services are provided through Werner’s domestic and global subsidiary companies and include ocean, air and ground transportation; freight forwarding; and customs brokerage.

Job Description

Our Desktop Engineer will design and maintain all aspects of past/present/future Microsoft Systems Center Configuration Manager environment(s) which includes; desktop/laptop infrastructure, administrator console, software/hardware inventory, software distribution, Office 365, Windows 10, and Endpoint Anti-Virus.

Primary responsibilities include Microsoft patch management, application distribution, applications management operating system deployment, and data collection via SCCM reporting. Our Desktop Engineers must be knowledgeable in multiple technology areas including client computer hardware, operating systems, end-user desktop software, end-user device security management and patching via SCCM for both desktops and servers.

The Desktop Engineer will also be required to troubleshoot and correct complex application and Microsoft security patch deployment issues while ensuring compliance to service level agreements. Additionally, Desktop Engineers serve as an escalation points for all Service Desk related issues. They must be knowledgeable in Active Directory, DNS, DHCP, Site System Roles, Boundaries, Distribution Point management, and basic networking principles. The incumbent will work with all business units and information technology teams to execute operational goals. Desktop Engineers must have strong leadership, customer service, and operational skills with a focus on quality of service.

Qualifications

• Bachelor’s Degree in an IT related field and seven (7) years of relevant experience or an SCCM certification with equivalent experience.
• 5+ years of experience working with SCCM
• 5+ years of experience with PC Support
• 5+ years of experience working with Microsoft Desktop Operating Systems and network protocols and standards.
• 3+ years of experience working with Active Directory and GPO’s
• 2+ Microsoft Intune experience
• 2+ years Mobile device experience with iOS and Android
• Other Windows Certifications preferred
• Hands on experience with USMT, MBAM, and Bitlocker Drive Encryption preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.