Deskside Support


Denver, CO

Not Specified years

Posted 210 days ago

  by    Cynet Sytems

This job is no longer available.

?We are looking for Deskside Support for our client in Denver, CO

Job Title: Deskside Support

Job Location: ?Denver, CO

Job Type: Contract ? 12 Months / Contract to Hire / Direct Hire

Job Description:

  • The positions requested will provide specific Deskside support at client office .  
  • They will provide troubleshooting and support to users.  
  • Duties include diagnosing and correcting hardware and software problems;
  • assisting in routine physical deployment, configuration, and installation of desktop and laptop microcomputers, printers, video displays, software products, etc to support EHR deployment.
  • Requires use of an automated help desk system (Computer Associates Service Desk) to track progress and resolution of reported problems.
  • The requested staff resources will be dedicated to a variety of Deskside supportresponsibilities including setting up Windows7 computers, McAfee encryption, and Windows7/10 and Office 2010, basic troubleshooting and ticket resolution, and support of existing Deskside staff during the high priority and high volume period.