Deskside Support

Confidential Company  •  Denver, CO

Salary depends on experience
Posted on 05/15/18 by Cynet Sytems
Confidential Company
Denver, CO
Salary depends on experience
Posted on 05/15/18 Cynet Sytems

?We are looking for Deskside Support for our client in Denver, CO

Job Title: Deskside Support

Job Location: ?Denver, CO

Job Type: Contract ? 12 Months / Contract to Hire / Direct Hire

Job Description:

  • The positions requested will provide specific Deskside support at client office .  
  • They will provide troubleshooting and support to users.  
  • Duties include diagnosing and correcting hardware and software problems;
  • assisting in routine physical deployment, configuration, and installation of desktop and laptop microcomputers, printers, video displays, software products, etc to support EHR deployment.
  • Requires use of an automated help desk system (Computer Associates Service Desk) to track progress and resolution of reported problems.
  • The requested staff resources will be dedicated to a variety of Deskside supportresponsibilities including setting up Windows7 computers, McAfee encryption, and Windows7/10 and Office 2010, basic troubleshooting and ticket resolution, and support of existing Deskside staff during the high priority and high volume period.
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