Design Manager, Driver Product Content

Uber   •  

San Francisco, CA

5 - 7 years

Posted 188 days ago

About the Role

As a Design Manager, you'll manage writers in the Product Design org whose goal is to create intuitive, resonant experiences for the people who use our Driver app. You'll be an arbiter of writing standards and style, offering creative direction on your team’s work. And you’ll push for optimized tools, processes, and relationships between stakeholders. You’re the person responsible for doing the work right, and doing the right work. And you’re in charge not only of getting the best work out of your team, but in blazing trails within the industry.

What You’ll Do

  • You'll be in charge of interface copy in our apps, which not only propel digitalexperiences, but also physical ones. That means writing words and voice interactions that move people around the world (literally and figuratively).
  • Create compelling long-term strategies that allow content to scale globally.
  • Change gears (bahhhzing!) easily, working with different products and teams.
  • Use metrics and research to inform and validate your work.
  • Collaborate with visual designers, engineers, product managers, product marketing, and many others to bring your creations to life.
  • Work with legal, localization, and support to ensure said creations are appropriately and responsibly launched.

What You’ll Need

  • Minimum experience: 5+ years
  • A willingness to pitch ideas to cross-functional stakeholders, and an understanding of when it makes sense to push back and when it doesn't.  
  • Ability to strategically prioritize multiple projects. You'll have plenty to do—know where your efforts will have the most impact.
  • This should go without saying, but you should be able to express your ideas clearly in writing. Hopefully, in very concise writing.
  • An appetite for problem solving in a landscape that changes quickly. If you like to identify gaps in processes, inefficiencies that could be smoothed over, or things that simply could work better, you'll fit right in.

Bonus Points If You have...

  • A degree in English, Psychology, Design, Marketing, Advertising, HCI or any area that emphasizes storytelling and systematic thinking.
  • Background in user experience or product design. Copywriting or content strategy experience in other environments is also useful, as long as you can articulate how your approach would or wouldn’t adapt to the world of apps.