Deputy Program Manager / Training Manager (Telework)

Central Research, Inc. (CRI) has an exciting opportunity available for a Deputy Program Manager / Training Manager to work for our Federal customer in Washington, D.C. contingent based on award of contract.

The Deputy Program Manager / Training Managershall support the customer under the general guidance of the customer and the Contract Program Manager. The Deputy Program Manager / Training Managerwill perform a wide range of activities involved in carrying out the customer's responsibilities for meeting the training needs of employees, including civil service, foreign service, contract, and other personnel. The Deputy Program Manager / Training Managerwill also serve as acting Program Manager in the absence of the PM. Specifically, the Deputy Program Manager / Training Managerwill be involved in designing, testing, distributing, and updating training materials related to visa support operations. The Deputy Program Manager / Training Manager shall maintain the contract Training Plan. The Deputy Program Manager / Training Manager shall train personnel to the level that will ensure that personnel using the materials and systems are operationally self-sufficient without the aid of the Contractor.

Responsibilities & Duties:

• Serve as Acting Program Manager in the absence of the PM
• Coordinate and present training to government personnel and contractor staff and maintain and make available all training materials
• Maintain a current collection of internal and external training resources. Prepare training reports and individual training records
• Coordinate, reserve, and evaluate external training programs and/or conferences
• Conduct training needs assessments and respond to training requests identified by managers. Determine staff skill levels and training needs using various methods: review of quality assurance data, needs assessment surveys, participant course evaluations, employee feedback, and management feedback
• Prepare and create audio visual materials, manuals, handbooks, job aids, and other training materials as needed
• Identify and organize speakers or presenters from within and outside of customer staff, if necessary
• Analyze participation response, develop findings, and make recommendations
• Coordinate and develop training packages
• Provide updates and refresher training as program, regulatory or policy changes are implemented
• Develop a mechanism to track employee training needs by individuals
• In coordination with customer, respond to requests for subject matter expert speakers for courses at other locations
• Consult with other groups on training as necessary or when required

Minimum Qualifications:

• Bachelor's degree
• 1 year as a manager or deputy manager of a team on a federal or commercial contract, valued at $10M annually or more, that provides professional services.4 years of experience that demonstrates accomplishment of experience coordinating training activities.
• 5 years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, MS SharePoint, and MS Outlook
• Top Secret security clearance
• Experience in the field of expertise required by this contract

Preferred Qualifications:

• PMP certification
• Experience in coordinating, designing, delivering, maintaining, and evaluating training programs
• Experience identifying and implementing telework/hybrid work environment best practices for direct hire and contract managers and employees.

Knowledge, Skills & Abilities:

• Demonstrated experience in Federal Government contract management
• Ability to prepare management, business, and technical personnel reports, reviews, and documents for internal and external use.
• Excellent oral and written communication skills
• Superior organizational skills and work ethic
• Ability to interpret and apply regulatory material

Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEOC - Know Your Rights Poster.

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. It is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification, and addition as deemed necessary by the Company.