Aretum

Deputy Program Manager

Aretum • $90K — $120K *
Arlington, VA 22204In-Person
Education, Government & Non-Profit
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • Eligibility for Public Trust Clearance
  • At least 5 years of experience in the Personnel Security/Vetting industry with the Federal Government
  • Expertise in Trusted Workforce 2.0 initiatives
  • Experience in federal background investigation and personnel vetting processes
  • Proven ability to oversee operational tasks and manage matrixed resources
  • Familiarity with security systems and business intelligence tools like Power BI and Tableau

Responsibilities

  • Assist the Program Manager in overseeing personnel vetting and HSPD-12 PIV credentialing operations
  • Serve as a Program Manager delegate for operational continuity and client relations
  • Manage daily execution across various workstreams, including adjudication and PIV issuance
  • Lead daily team stand-ups and operational prioritization
  • Handle quality expectations, contract compliance, and service level agreements
  • Oversee schedule management and critical path activities for project delivery
  • Coordinate with stakeholders to align processes with Trusted Workforce 2.0 requirements
  • Support contract compliance through status reporting and performance metrics
  • Conduct risk management and issue tracking alongside the Quality Manager
  • Develop and maintain policy documents and training materials

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off
  • Family Leave (Maternity, Paternity)
  • Short Term & Long-Term Disability
  • Training & Development Opportunities
Full Job Description
Job Summary

Aretum is seeking a Deputy Program Manager to support federal background investigation, personnel vetting, onboarding, and HSPD-12 PIV credentialing program operations. This role will support the Program Manager in overseeing day-to-day delivery across personnel vetting and credentialing workstreams, managing team execution, maintaining policy documents and SOPs, and ensuring program activities align with Trusted Workforce 2.0 requirements. The ideal candidate has strong experience in federal personnel vetting practices, process improvement, stakeholder communications, data reporting, and complex government onboarding and security protocols.

Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements.

Responsibilities
  • Serve as second-in-command to the Program Manager for personnel vetting and HSPD-12 PIV credentialing program operations.
  • Act as the Program Manager delegate as needed to support continuity of operations and customer engagement.
  • Oversee day-to-day delivery across workstreams, including intake, adjudication support, PIV issuance and maintenance, data quality, reporting, and related personnel vetting activities.
  • Manage daily team stand-ups, scrums, task assignments, and operational priorities.
  • Support achievement of service level agreements, quality expectations, contract requirements, and customer deliverables.
  • Manage the integrated master schedule, milestones, dependencies, and critical path activities to support on-time, high-quality delivery.
  • Lead risk, issue, and action management in coordination with the Quality Manager, including maintaining risk logs, executing mitigation plans, and escalating concerns with data-driven recommendations.
  • Coordinate with PVCM, OIT, HR/security stakeholders, and external credentialing providers to align policy, process, and systems under Trusted Workforce 2.0.
  • Support contract compliance by assisting the Program Manager with status reports, metrics, performance updates, and executive-ready briefing materials.
  • Support budget tracking, staffing plans, resource allocation, onboarding, and direction of matrixed analysts, SMEs, and QA resources.
  • Maintain and update policy documents, standard operating procedures, training artifacts, FAQs, and process documentation.
  • Align processes and SOPs to Trusted Workforce 2.0 requirements, including continuous vetting, risk tiers, adjudicative criteria, reciprocity, and related personnel vetting guidance.
  • Oversee data and reporting activities, including validating data quality rules, managing dashboards, and supporting source-of-truth integrity.
  • Interface with system owners and stakeholders regarding incidents, fixes, releases, and operational improvements.
  • Support systems and tools such as VA-CABS, USAccess, NBIS/eApp, ServiceNow, Jira, Confluence, Power BI, Tableau, and related platforms.
  • Lead stakeholder communications and change management activities, including developing clear memos, FAQs, briefing materials, and leadership updates.
  • Enforce security, privacy, records management, and compliance requirements across workflows and deliverables.
  • Identify opportunities for process improvement, standardization, training, and operational efficiency across the program.

Requirements
  • Bachelor's degree
  • Public Trust Clearance Eligibility
  • Minimum of 5 years of demonstrated functional and technical experience in the Personnel Security/Vetting industry within the Federal Government.
  • Demonstrated expertise in current initiatives involving Trusted Workforce 2.0 Core Doctrine.
  • Experience supporting federal background investigation, personnel vetting, onboarding, credentialing, adjudication support, or HSPD-12 PIV program operations.
  • Experience overseeing day-to-day operational tasks, team execution, workstream coordination, or matrixed resources.
  • Experience maintaining or updating policy documents, SOPs, training materials, process documentation, or operational guidance.
  • Experience supporting contract compliance, service level agreements, status reporting, performance metrics, and customer deliverables.
  • Familiarity with personnel security systems, credentialing systems, case management tools, or related federal security platforms.
  • Familiarity with ServiceNow, Jira, Confluence, and business intelligence tools such as Power BI or Tableau.
  • Basic SQL knowledge for data validation, reporting, or quality review.


Preferred Qualifications
  • Lean Six Sigma Green Belt or Black Belt certification.
  • Project Management Professional certification.
  • Certified ScrumMaster certification.
  • Experience supporting VA personnel vetting, credentialing, PVCM, OIT, HR/security, or related stakeholder environments.
  • Experience with VA-CABS, USAccess, NBIS/eApp, ServiceNow, Jira, Confluence, Power BI, Tableau, or similar systems.
  • Experience managing integrated master schedules, milestones, dependencies, risks, issues, and action items.
  • Experience creating executive-level briefings, dashboards, reporting packages, memos, FAQs, or change management materials.
  • Strong background in process improvement, training, data quality, and navigating complex government onboarding and security protocols.


Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off
  • Family Leave (Maternity, Paternity)
  • Short Term & Long-Term Disability
  • Training & Development

About Aretum

ARETUM is a government contracting company specializing in technology-enabled mission support services for the Department of Defense, Department of Homeland Security, and Federal-Civilian customers.

Aretum Careers

Joining Aretum offers an unparalleled opportunity to become part of a leading team of professionals dedicated to pioneering innovation in their industry. Aretum, known for its commitment to excellence and leadership in technology, is actively seeking talented individuals eager to foster their careers in a dynamic and supportive environment.

Explore Job Opportunities

Aretum is continuously expanding, offering a variety of job opportunities that cater to professionals looking to advance their careers. From entry-level positions to senior roles, Aretum is committed to hiring and nurturing the most qualified candidates.

Experience Professional Growth and Development

At Aretum, career growth is a priority. The company supports professional development through comprehensive training programs, including leadership development and diversity training, ensuring every team member has the resources to thrive professionally. Aretum encourages a culture of learning and innovation, where skills enhancement and leadership capabilities are always in focus.

Internship Programs

Aretum’s internship programs provide invaluable industry experience, offering a stepping stone to full-time employment. Interns at Aretum gain hands-on experience, working alongside seasoned professionals and participating in projects that impact the company’s success.

Cultivating a Diverse and Inclusive Culture

Aretum is proud of its diverse workforce and inclusive culture. The company believes that diversity fuels innovation and enhances the team's ability to address complex challenges. Aretum’s commitment to an inclusive workplace is evident in its diverse hiring practices and its supportive network that values every individual’s contribution.

Benefits and Perks

Employees at Aretum enjoy a comprehensive benefits package that underscores the company’s commitment to their well-being and satisfaction. Benefits include health, dental, and vision insurance, retirement plans, and generous paid time off, among others. Aretum understands that the well-being of its team is crucial to the company’s success.

Join the Aretum Team

Aretum is looking for passionate, curious, and innovative team players. Explore open positions that match your skills and interests on the Aretum Jobs portal. Prepare your resume, refine your interview skills, and take the first step towards a rewarding career at Aretum.

Networking and Career Advancement

Aretum promotes a culture of networking and collaboration, providing numerous opportunities for employees to connect with industry leaders and peers. The company hosts regular networking events, encouraging team members to build relationships and share insights that drive personal and professional growth.

Stay Connected with Aretum Careers

Keep up to date with the latest career tips, industry insights, and employment trends all from the professionals at Aretum. Subscribe to Aretum’s Careers Blog and personalize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Aretum.

Apply Now

Ready to make a significant impact in your career? Search for current job openings at Aretum, tailor your application, and join a team that’s redefining the future of technology and innovation.
Learn more about Aretum
Size
501 employees
Industry
Enterprise Technology
* Ladders Estimates

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