Under the direction of the Chief Diversity and Inclusion Officer, the DCDI&EOO develops reports and makes presentations pertaining to all agency MTA-wide equal opportunity compliance statistics to the Diversity Committee of the MTA Board of Directors. Daily fiduciary duties of the DCDI&EOO include the administration of state and federally mandated programs and activities to ensure inclusion and nondiscrimination and the review, monitoring and audit of all agency MTA -wide activities to ensure compliance with state and federal regulatory and policy requirements as they relate to equal opportunity.
Fundamental duties and tasks of the DCDI&EOO:
- Advise the Chief Diversity and Inclusion Officer on matters of policy, requirements and best practices to advance Inclusion, diversity, equity, and access in all MTA activities, programs and services.
- Advise the Chief Development Officer/President, Construction & Development on matters of policy, requirements and best practices to advance equal opportunity (inclusion, diversity, equity, and access) in all Construction and Development activities, programs and services.
- Provide briefings to the Chief Diversity and Inclusion Officer, Chief Development Officer and Diversity Committee of the MTA’s Board to communicate compliance status with state and federally mandated non-discrimination laws and regulations and to obtain Board approval to forward updated MTA-wide Equal Employment Opportunity and Title VI Programs to the FTA.
- Serve as a key advisor and resource to MTA constituent Agency’s Equal Opportunity Officers for the review and update of their the EEO and Title VI programs. Collect and aggregate data from the MTA constituent Agencies to prepare and develop the MTA Agency-wide EEO and Title VI programs to be submitted to the Federal Transit Administration. Coordinate MTA-wide initiatives and activities to ensure a harassment/bias-free work environment
- Work closely with Capital Programs, Planning, Human Resources, Legal, Government and Community Relations, Operations and other applicable areas and stakeholders to ensure that MTA programs, services and benefits are distributed in an equitable manner.
- Consult with Agency Equal Opportunity Officers, Legal, Human Resources, Labor Relations, Procurement, Government and Community Relations, Planning and other relevant departments regarding policies, practices and programs within the oversight of the CDIO.
- Under the direction of the MTA Chief Diversity and inclusion Officer, serve as internal advocate and external point of contact with Title VI stakeholders, public interest organizations and community boards to meet Federal LEP requirements. Work on an on-going basis with MTA agencies to provide overall direction and establish uniformity of all Title VI submittals to the FTA and adherence to Title VI compliance as outlined in FTA Circular 4703.1
- Under the direction of the MTA Chief Diversity and Inclusion Officer, serve as internal advocate and FTA liaison for update and administration of the MTA-wide EEO Program. Monitor, and as necessary, coordinate EEO compliance activities of constituent MTA Agencies to remain abreast of the status of MTA agency-wide EEO activities and trends. Provide overall direction and establish uniformity of all EEO submittals to the FTA and adherence to EEO compliance as outlined in FTA Circular 4704.1A.
- Under the direction of the Chief Diversity and Inclusion Officer, provide direction and guidance to Agency Equal Opportunity Officers regarding MTA-wide initiatives, strategies, and updates of their EEO and Title VI programs. Direct and manage the compilation, analysis and evaluation of data about the composition of MTA constituent agencies workforce and communicates the format for uniform data collection and reporting.
- Identify potential areas of MTA-wide EEO and Title VI compliance vulnerability and risk; facilitates conversations (and meetings) with constituent Agency EO Officers to develop and implement consistent practices for addressing areas of concern; and provides oversight for uniform handling of EEO and Title VI compliance processes.
- Direct, manage, supervise and administer the Equal Employment Opportunity and the Title VI Programs for MTA Headquarters and MTA Construction and Development.
- Monitor and track agency-wide responses to allegations of discrimination. Provide executive oversight for the Department of Diversity & Civil Rights (DDCR) pool of investigators.
- Participate, as necessary, in legal proceedings, giving depositions and serving as a witness on matters pertaining to litigation of allegations of discrimination.
The essential duties listed are not intended to limit specific duties and responsibilities of any particular position or limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.
Executive oversight of programmatic responsibilities of the DCDI&EOO:
- Advance a culture that defines “Equal Opportunity” as inclusion, diversity, equity and access for employees, customers, vendors, contractors and communities and embrace equal opportunity as an integral part of MTA decision making. Coordinate and leads the development of a multi-pronged equal opportunity strategy that supports a transforming organization with a high performing workforce that accomplishes operational excellence.
- Identify and implement key initiatives that prioritize equal opportunity as the cornerstone to hiring, developing, and retaining a premier workforce.
- Develop, update, secure approval and implement all aspects of the MTA HQ, MTA Construction & Development and MTA Agency-wide EEO and Title VI Programs.
- Develop, update, secure approval and implement all aspects of the MTA HQ, MTA Construction & Development and the MTA Agency-wide Title VI Programs.
- Develop and prepare updates of MTA HQ, MTA Construction & Development and MTA Agency-wide’s nondiscrimination and anti-harassment Policies and ensure dissemination of Policies to MTA HQ, MTA Construction & Development and MTA-wide employees and recruitment sources on an annual basis.
- Assess and determine which job groups are underrepresented, and develop numerical goals for achieving MTA HQ, MTA Construction & Development and MTA-wide workforce representation.
- Direct, manage and supervise investigation and resolution of EEO Complaints filed by employee of MTA HQ and MTA Construction & Development and Title VI complaints filed by customers. Monitor and track MTA-wide of investigation and resolution of EEO and Title VI complaints. Provide executive oversight for the DDCR pool of Equal Opportunity investigators.
- Work in conjunction with the MTA’s Operating Agency EO Officers and their EO staffs to ensure a harassment/bias-free work environment and that disparities do not exist on the basis of race, color, national origin, income, minority or Limited English Proficiency (LEP) status in the types, quantity, quality or timeless of program services, aids or benefits provide by the MTA.
- Assist management in collecting and analyzing employment data, identifying problem areas, setting goals and timetables, and developing strategies to achieve goals.
- Stay informed about ongoing movement, both locally and nationally, in the relevant policies, procedures, advisories and laws, and adjust MTA policies and procedures when necessary
- Design, implement and monitor internal audit and reporting systems to measure program effectiveness and to determine where progress has been made and where proactive action is needed.
- Review the goals, strategies and initiatives related with MTA HQ, MTA Construction & Development and the MTA Agency-wide Equal Employment Opportunity and Title VI Programs with all supervisory staff to ensure that they are accurately understood.
- Concur in the hiring and promotion process for MTA HQ and MTA Construction & Development.
- In conjunction with Human Resources, Legal and Labor Relations periodically review employment practices, policies (e.g. hiring, promotions, training), complaint policies, reasonable accommodations policies, performance evaluations, grievance procedures, and union agreements.
- Report quarterly (at a minimum) to the MTA Chief Diversity and Inclusion Officer and the Chief Development Officer -President Construction and Development on each department’s progress in relation to the agency’s goals and on contractor and vendor compliance.
- Serve as a liaison for MTA HQ and MTA Construction & Development and with Federal, State, county and local governments; regulatory agencies; community groups representing minorities, women and persons with disabilities and others on matters pertaining to Equal Employment Opportunity and Title VI compliance.
- Maintain awareness of current EEO laws and regulations, and ensure the laws and regulations affecting nondiscrimination are disseminated to responsible personnel.
- Review and monitor Equal Opportunity investigative reports, including final approval determinations and closure of complaints.
- In conjunction with Human Resources, advise employees and applicants of available training programs and professional development opportunities and the entrance requirements.
- Audit postings of the EEO policy statement to ensure compliance information is posted and up to date.
- Ensure that for MTA HQ and MTA Construction & Development’s frontline supervisors/managers and employees receive Title VI training and are aware of MTA’s Language Assistance Plan.
- Responsible for all FTA, EEO, and Title VI program audits for all agencies, this is challenging because whatever deficiencies are found in one agency can spark concern and review of all agency practices. This will require three-year deficiency follow up and reporting.
- Legal challenges occur when complaints of discrimination are not adequately addressed or resolved. This leads to the EEO Officer as the agency representative for testimony in legal proceedings.
- Programmatic deficiencies or non-compliance that directly impacts the ability for state and federal funds and ability to receive grants.
- Has broad authority for the decision making, staffing, and budget for their functional area of responsibility. Decision-making authority over their functional area of responsibility is within broadly defined policies and objectives. Has the latitude to consider development of plans, priorities, and processes to achieve objectives.
- Makes policy and procedural changes for their functional area of responsibility.
- The overall strategy and approach is made in consultation with the Chief.
- Strong knowledge of Federal, State, city and local laws governing nondiscrimination of employees, applicants, and contractors and mitigation of disproportionate impact/burden to communities.
- Demonstrated ability to advise, counsel, and encourage senior level managers, executives and stakeholders to make policy changes and decisions that support diversity and ensure equal employment opportunity.
- Proven leadership skills with the ability to bridge and enhance cooperative working relationships.
- Advanced facilitation, mediation, advocacy and interpersonal skills to cope with conflicting points of view, function under pressure while demonstrating integrity, fair-mindedness and a persuasive, confident persona.
- Demonstrated proficiency with program design and project management, working under tight deadlines to achieve short and long-term goals as required. Strong analytical thinking and problem solving.
- Ability to work independently, effectively and comfortably in a team oriented, fast paced environment both within the agency and across agencies.
Education and Experience
- BA/BS from an accredited college in related field or an equivalent combination of education and experience may be considered in lieu of a degree. An MBA in Business, Economics, Public Administration, or a related field is preferred.
- Minimum 13 years’ experience in directing and managing Diversity, EEO/Title VI Programs.