Delivery Manager - Pharma (BIM)


Avenel, NJ

Industry: Pharmaceuticals & Biotech


8 - 10 years

Posted 11 days ago

  by    Manny Belmar

This job is no longer available.

Indegene is looking for a Delivery Lead to work on-site at our global leading pharma client's in Madison, NJ. This is a full-time position with benefits.


  • Oversee Demand phase
  • Single point of contact for all demand, oversees what goes to Support, vs Maintenance vs Project Team, consults with BIM
  • Oversee and update MCCM Demand Tracker – enter into Workfront, including Support & Project requests
  • Attend pre-kick off meetings and gather requirements
  • Request Estimate/Timeline/SOW from dev vendors - provide to BIM for approval, and to business upon BIM approval
  • Communicate cost estimates applied against Maintenance, and available balance, gets Brand approval
  • Provide standards, guidelines, asset handoff requirements to agency
  • Work with BIM to assist with onboarding new agency to our process, standards and guidelines
  • Oversee Delivery Phase – for both vendors
  • Onboards PM to kick off project, provides PM with support until launch
  • Onboards new PMs to AGN processes
  • Oversee TORP review/follow up, ensure proper technical oversight is provided – Review TDD doc, test cases before sharing with Allergan
  • Holds weekly 1-1s with PM
  • Review asset handoff, check against scope, and review scope, check against deliverables
  • Review sites before UAT - Ensure quality deliverables
  • Point of escalation
  • Attend agency meetings with PM
  • Process
  • Work with BIM on process improvements
  • Creates documentation, trains team members
  • Roll out process with dev vendors – Enforce process is followed
  • Business Communication
  • Meet with BIM and MCCM weekly
  • Issue Resolution
  • Set up/attend escalation calls
  • Assist with issue resolution
  • Escalate issues to BIM prior to notifying business
  • Track non-project inquiries/requests from BIM-Brand-MCCM in Workfront and ensure timely responses


$132K - $165K
$120K - $150K base, + BENEFITS bonus