The team at Duck Creek helps insurance companies bring amazing ideas to life quickly and easily with software that thinks and works like they do. We're fueled by sharing ideas openly, challenging conventions, trying new things, and valuing "Why not?" over "Why?" Our certainty that there is always a better way to do things keeps carriers ahead of their competition and is helping to reshape an industry.
If having a hand in transforming one of the world’s oldest and largest industries into a standard for innovation, open exchange, and peerless user experience sounds exciting, let us know. We may be looking for you.
The Delivery Lead is responsible for leading teams to deliver project(s) for clients, and manages schedules, financials, and project change requests to ensure successful and on-time project delivery. The Delivery Lead identifies and addresses potential issues and risks that may impact project deliverables, and serves as the point of escalation for project related activities, and is the escalation point for the Customer. The role may be expected to work across multiple complex projects simultaneously.
Responsible for leading teams to deliver project(s) for clients,
Manages the day-to-day project activities and deliverables, including schedules, financials, and project change requests
Provides on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
Identifies and develops trusted adviser relationship with project and program stakeholders, sponsors and university stakeholders
Serves as the point of escalation for project related activities, and for the Customer
Reports on project results, metrics, test and deployment management activities
Prepares estimates and detailed project plan for all phases of the project
Provides status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership
Understands interdependencies between technology, operations and business needs
Manages project scope and changes
Supports formal/informal schedules to manage the engagement contract
Assists management in defining the Statement of Work
Sets and continually manages project and program expectations while delegating and managing deliverable with team members and stakeholders
Develops and delivers progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors, CIO and key stakeholders
Mentors project team members
May work across multiple complex projects simultaneously.
Performs other related duties and activities as require
Education and Work Experience:
Bachelor’s degree required, and/or higher level, or foreign equivalent
Project Management Professional (PMP) certification is a plus
12+ years of Project Management / Delivery Lead experience
Experience in successfully leading projects and programs to on-time, on-schedule and within budget
Experience leading, motivating and managing various project team sizes, including internal and external resources, while holding team accountable for performance
Specialized Knowledge, Skills, and/or Abilities:
Demonstrated experience managing a client
Demonstrated experience working both independently and in a team-oriented, collaborative environment
Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
Superior skills in Microsoft applications including Word, PowerPoint, Excel, and Outlook.
Exceptional organizational skills
Team-building skills with technical and non-technical staff
Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
Work Authorization: Legally authorized to work in the country of the job location.
Physical: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.