Decision Support Specialist I, School Process and Analysis Section, 603763
Hawaii State Department of Education
•$105K — $149K *
Kapolei, HI 96707 In-Person
1 month ago
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Job Description
Salary: $105,637.00 - $149,536.00 Annually
Location : Kapolei, HI 96707
Job Type: Full-time 12-month
Job Number: 2025-00175
District / Complex Area: EO / OITS / School Process & Analysis
School / Office: EO / School Process & Analysis
Opening Date: 03/01/2025
Closing Date: 3/20/2025 11:59 PM Hawaii
Position %: 100%
Description
APPLICANTS MAY BE EDUCATIONAL OFFICERS, TEACHERS AND OTHER QUALIFIED INDIVIDUALS
TYPE OF APPOINTMENT ISSUED: This position is included in the Educational Officers' Bargaining Unit and will be filled as a limited term temporary appointment. Probationary service credit and tenure are not granted for temporary appointments.
A WRITTEN EXAMINATION/ASSIGNMENT MAY BE ADMINISTERED TO HELP DETERMINE POSSESSION OF THE KNOWLEDGE AND ABILITIES PORTIONS OF THE MINIMUM QUALIFICATION REQUIREMENTS.
Examples of Duties
Under the general supervision of the Director of the School Process and Analysis Branch, the Decision Support Specialist I:
1. Student Information Systems (SIS): a) Works with users and stakeholders, including DOE Leadership, principals, teachers, and selected school staff, to assist with translating instructional and classroom requirements into technology solutions through business analysis processes and standards. b) Provides call-in support and in-person training to schools for the end user of the student information systems. c) Develops processes, data, and analytical standards and strategies for defining solutions. Researches, analyzes, and evaluates business intelligence solutions technology and tools. d) Serves as the subject matter expert in assisting users via the IT Service Management Tool.
2. Project Management: a) Assists in the project plans for ongoing development, design, and implementation of the statewide student information systems. b) Determines project resource requirements, develops timelines and tasks schedules. c) Ensures issues are identified, tracked, reported on, and resolved in a timely matter. d) Monitors project performance and identifies variances from the project management plan.
3. Quality Assurance Testing: a) Develops and executes quality control test scenarios. b) Performs and supports the testing and inspection of system modules against requirements and specifications to ensure satisfactory completion.
4. End User Training: a) Serves as a member of the end-user training cadre focusing on support of the student information systems. b) Assists in oversight and/or preparation of systems operations and user documentation. c) Travels to neighbor islands to support statewide end user training.
5. Performs other related duties as assigned.
Minimum Qualifications
Education: Graduation from an accredited college or university with a bachelor's degree in business administration with specialization in management information sciences.
Education Equivalence: Graduation from an accredited college or university with a bachelor's degree in any field plus 30 semester credits in the specialty or related fields.
Experience: Two (2) years of responsible professional work experience in management information systems, systems analysis, and/or computer programming of which one (1) year shall have been in an education program, agency or system.
Desired Experience: Four years of progressively responsible job-related professional experience in school administration, business analysis, or developmental training.
Combined Training and Experience: An equivalent combination of training and experience may be acceptable, as determined by the Department. Substitutions can be considered for the requirement of experience in a education program, agency or system.
Knowledge: Business statistics, computer-based information systems; programming application systems; computer and data systems; information systems in organizations; information systems analysis and design.
Desired Knowledge: School or business processes in a K-12 setting; group dynamics; student center information systems; information privacy; customer service management.
Ability to: Perform various assignments in student information collection, dissemination and training activities; communicate effectively with others both orally and in writing; operate computer and other business machines; learn laws, rules, regulations, and administrative procedures pertinent to the area(s) of assignment.
Desired Ability to : Exercise independent and professional judgment in carrying out daily functions; maintain an effective work pace under pressure to meet deadlines; grasp new concepts quickly and apply them effectively; work effectively with others; maintain awareness of developments in information technologies as they relate to duties and responsibilities; think logically and perform duties accurately; identify and troubleshoot system and process issues; develop and deliver training plans and content; plan and facilitate meetings.
Supplemental Information
SALARY RANGE: EOSR-6, $105,637 to $149,536.
Department of Education certificated employees will be placed on the salary range in accordance with Department regulations.
All others will be placed on the first step of $110,136.
WORK YEAR AND BENEFITS: This appointment will be on a 12-month basis with vacation and sick leave provided according to applicable regulations.
POSTING CYCLE: Vacant or unfilled positions may be internally and/or externally advertised on the 1st and/or 16th of any calendar month.
HOW TO APPLY: All materials submitted become the property of the Hawaii Department of Education and will not be returned to applicant.
Visit the Hawaii Department of Education career page, listed below. Click on the title of the position you are interested in and click on the green APPLY button in the top righthand corner. Provide all relevant information for consideration including but not limited to your education, work experience, and certificates. It is optional to include a "Personal Statement" of what you can contribute to this specific position.
http://www.schooljobs.com/careers/hawaiipublicschools
Official transcripts (if not on file) must be submitted at the time of an official offer of employment. Transcripts may be sent by U.S. mail to the Office of Talent Management/EO Recruitment, P.O. Box 2360, Honolulu, HI 96804.
After you submit your online application, you will receive a system generated email acknowledging receipt of your application.
EDUCATIONAL OFFICER CONTRACTUAL AGREEMENT: Article 11, Appointments, paragraphs A2b and A2c- "All vacancies for State and District level educational officer positions shall be advertised for twenty (20) days prior to selection. Priority for appointments shall be given to qualified and tenured educational officers in that class who wish to move to that position through lateral transfer or a voluntary demotion and second to all other qualified educational officers with tenure."
APPROVED:
Sean Bacon
Assistant Superintendent
Office of Talent Management
Equal Opportunity
The Hawaii State Department of Education does not discriminate in its educational policies, programs, and activities on the basis of sex, race, color, religion, national origin, age, and disability in accordance with Title IX of the Education Amendments of 1972, Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Age Discrimination Act of 1975, and Americans with Disabilities Act of 1991. The Department does not discriminate in its employment policies, programs, and activities on the basis of sexual orientation, arrest and court record, and National Guard participation, as well as on the basis of sex, race, color, religion, national origin, age, and disability, in accordance with Title VII of the Civil Rights Act of 1964, Age Discrimination in Employment Act of 1967, Americans with Disabilities Act of 1991, Equal Pay Act of 1963, and Chapter 378, Part I, Hawaii Revised Statutes.
Payday
New employees can expect their first paycheck within the first 3 pay periods of their start date. Payday is on the 5th and 20th (or previous business day) of every month.
12-month certificated employees enjoy a range of competitive benefits:
01
INTERNAL APPLICATION QUALIFICATION:
Are you a current salaried employee who is a tenured educational officer or was previously a tenured educational officer in the Hawai`i State Department of Education?
02
EO DECISION SUPPORT SPECIALIST I EDUCATION REQUIREMENT:Did you graduate from an accredited college or university with a bachelor's degree in business administration with specialization in management information sciences or graduate from an accredited college or university with a bachelor's degree in any field plus 30 semester credits in computer science, technology, or related fields?Note: Your educational background should also be included in the Education section of your application.
03
EO DECISION SUPPORT SPECIALIST I EXPERIENCE REQUIREMENT:
Do you have at least two (2) years of responsible professional work experience in management information systems, systems analysis, and/or computer programming?
04
EO DECISION SUPPORT SPECIALIST I EXPERIENCE REQUIREMENT (cont):
If you possess the required Experience, please provide the following information to address your relevant experience:
From the Work Experience section of your application, identify the employer(s) where you gained the Decision Support Specialist experience. Provide the following information.
(a) Employer's name, your job title, dates employed (mo/yr to mo/yr) and the number of hours worked per week.
(b) Describe the primary function of your position and your primary duties and responsibilities.
If you answered "No" to the above question, indicate "NA".
Required Question
Location : Kapolei, HI 96707
Job Type: Full-time 12-month
Job Number: 2025-00175
District / Complex Area: EO / OITS / School Process & Analysis
School / Office: EO / School Process & Analysis
Opening Date: 03/01/2025
Closing Date: 3/20/2025 11:59 PM Hawaii
Position %: 100%
Description
APPLICANTS MAY BE EDUCATIONAL OFFICERS, TEACHERS AND OTHER QUALIFIED INDIVIDUALS
TYPE OF APPOINTMENT ISSUED: This position is included in the Educational Officers' Bargaining Unit and will be filled as a limited term temporary appointment. Probationary service credit and tenure are not granted for temporary appointments.
A WRITTEN EXAMINATION/ASSIGNMENT MAY BE ADMINISTERED TO HELP DETERMINE POSSESSION OF THE KNOWLEDGE AND ABILITIES PORTIONS OF THE MINIMUM QUALIFICATION REQUIREMENTS.
Examples of Duties
Under the general supervision of the Director of the School Process and Analysis Branch, the Decision Support Specialist I:
1. Student Information Systems (SIS): a) Works with users and stakeholders, including DOE Leadership, principals, teachers, and selected school staff, to assist with translating instructional and classroom requirements into technology solutions through business analysis processes and standards. b) Provides call-in support and in-person training to schools for the end user of the student information systems. c) Develops processes, data, and analytical standards and strategies for defining solutions. Researches, analyzes, and evaluates business intelligence solutions technology and tools. d) Serves as the subject matter expert in assisting users via the IT Service Management Tool.
2. Project Management: a) Assists in the project plans for ongoing development, design, and implementation of the statewide student information systems. b) Determines project resource requirements, develops timelines and tasks schedules. c) Ensures issues are identified, tracked, reported on, and resolved in a timely matter. d) Monitors project performance and identifies variances from the project management plan.
3. Quality Assurance Testing: a) Develops and executes quality control test scenarios. b) Performs and supports the testing and inspection of system modules against requirements and specifications to ensure satisfactory completion.
4. End User Training: a) Serves as a member of the end-user training cadre focusing on support of the student information systems. b) Assists in oversight and/or preparation of systems operations and user documentation. c) Travels to neighbor islands to support statewide end user training.
5. Performs other related duties as assigned.
Minimum Qualifications
Education: Graduation from an accredited college or university with a bachelor's degree in business administration with specialization in management information sciences.
Education Equivalence: Graduation from an accredited college or university with a bachelor's degree in any field plus 30 semester credits in the specialty or related fields.
Experience: Two (2) years of responsible professional work experience in management information systems, systems analysis, and/or computer programming of which one (1) year shall have been in an education program, agency or system.
Desired Experience: Four years of progressively responsible job-related professional experience in school administration, business analysis, or developmental training.
Combined Training and Experience: An equivalent combination of training and experience may be acceptable, as determined by the Department. Substitutions can be considered for the requirement of experience in a education program, agency or system.
Knowledge: Business statistics, computer-based information systems; programming application systems; computer and data systems; information systems in organizations; information systems analysis and design.
Desired Knowledge: School or business processes in a K-12 setting; group dynamics; student center information systems; information privacy; customer service management.
Ability to: Perform various assignments in student information collection, dissemination and training activities; communicate effectively with others both orally and in writing; operate computer and other business machines; learn laws, rules, regulations, and administrative procedures pertinent to the area(s) of assignment.
Desired Ability to : Exercise independent and professional judgment in carrying out daily functions; maintain an effective work pace under pressure to meet deadlines; grasp new concepts quickly and apply them effectively; work effectively with others; maintain awareness of developments in information technologies as they relate to duties and responsibilities; think logically and perform duties accurately; identify and troubleshoot system and process issues; develop and deliver training plans and content; plan and facilitate meetings.
Supplemental Information
SALARY RANGE: EOSR-6, $105,637 to $149,536.
Department of Education certificated employees will be placed on the salary range in accordance with Department regulations.
All others will be placed on the first step of $110,136.
WORK YEAR AND BENEFITS: This appointment will be on a 12-month basis with vacation and sick leave provided according to applicable regulations.
POSTING CYCLE: Vacant or unfilled positions may be internally and/or externally advertised on the 1st and/or 16th of any calendar month.
HOW TO APPLY: All materials submitted become the property of the Hawaii Department of Education and will not be returned to applicant.
Visit the Hawaii Department of Education career page, listed below. Click on the title of the position you are interested in and click on the green APPLY button in the top righthand corner. Provide all relevant information for consideration including but not limited to your education, work experience, and certificates. It is optional to include a "Personal Statement" of what you can contribute to this specific position.
http://www.schooljobs.com/careers/hawaiipublicschools
Official transcripts (if not on file) must be submitted at the time of an official offer of employment. Transcripts may be sent by U.S. mail to the Office of Talent Management/EO Recruitment, P.O. Box 2360, Honolulu, HI 96804.
After you submit your online application, you will receive a system generated email acknowledging receipt of your application.
EDUCATIONAL OFFICER CONTRACTUAL AGREEMENT: Article 11, Appointments, paragraphs A2b and A2c- "All vacancies for State and District level educational officer positions shall be advertised for twenty (20) days prior to selection. Priority for appointments shall be given to qualified and tenured educational officers in that class who wish to move to that position through lateral transfer or a voluntary demotion and second to all other qualified educational officers with tenure."
APPROVED:
Sean Bacon
Assistant Superintendent
Office of Talent Management
Equal Opportunity
The Hawaii State Department of Education does not discriminate in its educational policies, programs, and activities on the basis of sex, race, color, religion, national origin, age, and disability in accordance with Title IX of the Education Amendments of 1972, Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Age Discrimination Act of 1975, and Americans with Disabilities Act of 1991. The Department does not discriminate in its employment policies, programs, and activities on the basis of sexual orientation, arrest and court record, and National Guard participation, as well as on the basis of sex, race, color, religion, national origin, age, and disability, in accordance with Title VII of the Civil Rights Act of 1964, Age Discrimination in Employment Act of 1967, Americans with Disabilities Act of 1991, Equal Pay Act of 1963, and Chapter 378, Part I, Hawaii Revised Statutes.
Payday
New employees can expect their first paycheck within the first 3 pay periods of their start date. Payday is on the 5th and 20th (or previous business day) of every month.
12-month certificated employees enjoy a range of competitive benefits:
- Holidays: Employees observe paid holidays during the school year provided that all conditions under the respective collective bargaining agreement are met.
- Vacation: 12-month certificated employees earn 21 days per year.
- Sick Leave: 12-month certificated employees earn 21 days per year. Accumulated (unused) credits may be used toward computing retirement benefits.
- Health Insurance: If eligible, the State pays a part of the premiums for each employee's enrollment in a State sponsored Medical, Drug, Vision, and Adult Dental Plan.
- Group Life Insurance: The State provides a free life insurance policy for employees and retirees.
- Premium Conversion Plan: Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld.
- Flexible Spending Accounts: Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis.
- Retirement Plan: The State contributes to a retirement plan for eligible employees. Generally, employees with at least 10 years of credited service and who have reached 62 years of age or have 30 years of credited service and are 55 years old may retire and receive benefits.
- Tax Shelter Annuity (TSA): If eligible, Department employees are able to participate in a tax shelter annuity program. The TSA plan allows eligible employees to contribute pre-tax dollars to an employee-selected investment service provider authorized to provide TSA products.
- Deferred Compensation: The State offers employees a tax deferred (sheltered) retirement investment program. This program is an opportunity to build a retirement nest egg through voluntary payroll deductions. Several investment options are available.
- Temporary Disability Insurance: Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program.
- Social Security: As an employer, the State also contributes to an employee's social security account.
- Workers' Compensation: If an employee is injured while on the job, benefits covering medical expenses and partial wage support may be available through workers' compensation.
- Union & Collective Bargaining: Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employee's job is excluded from collective bargaining.
01
INTERNAL APPLICATION QUALIFICATION:
Are you a current salaried employee who is a tenured educational officer or was previously a tenured educational officer in the Hawai`i State Department of Education?
- Yes
- No
02
EO DECISION SUPPORT SPECIALIST I EDUCATION REQUIREMENT:Did you graduate from an accredited college or university with a bachelor's degree in business administration with specialization in management information sciences or graduate from an accredited college or university with a bachelor's degree in any field plus 30 semester credits in computer science, technology, or related fields?Note: Your educational background should also be included in the Education section of your application.
- Yes
- No
03
EO DECISION SUPPORT SPECIALIST I EXPERIENCE REQUIREMENT:
Do you have at least two (2) years of responsible professional work experience in management information systems, systems analysis, and/or computer programming?
- Yes
- No
04
EO DECISION SUPPORT SPECIALIST I EXPERIENCE REQUIREMENT (cont):
If you possess the required Experience, please provide the following information to address your relevant experience:
From the Work Experience section of your application, identify the employer(s) where you gained the Decision Support Specialist experience. Provide the following information.
(a) Employer's name, your job title, dates employed (mo/yr to mo/yr) and the number of hours worked per week.
(b) Describe the primary function of your position and your primary duties and responsibilities.
If you answered "No" to the above question, indicate "NA".
Required Question