Data / Program Manager - Data Center BI

Jones Lang LaSalle   •  

Armonk, NY

8 - 10 years

Posted 232 days ago

This job is no longer available.

Data/Program Manager – Data Center BI


  • Development and support of MCIM and CMMS.
  • Support of the data center operations and engineering teams.
  • Provide a consistent high level of support to field and back office technical processes to ensure seamless and timely service delivery to client operations.
  • Manage server and system database operations in maintaining high level of system operation and minimizing operational impact.
  • Manage the tracking of deadlines, deliverables, resources, and timelines.
  • Develop operating guidelines and governance processes, to be codified in a set of playbooks/procedures; with the goal of adapting to evolving needs, conditions or issues that may arise and ensure on-time, high-quality delivery in accordance with the stated program goals.
  • Develop and implement automated operational data report generation to deliver a high level of performance analysis, performance and availability projections, and BI/AI via MCIM.
  • Support operational analysis of all engineering performance metrics.
  • Work with software platform developer to ensure maximum utilization of system capabilities in meeting client expectations, and development of improved capabilities.
  • Provide regular  reporting and status dashboards to JLL Management and when requested to the  needs of the Client.
  • Ensure documentation, supporting materials, and project plans are updated and readily available for internal teams and senior leaders, and continually compiles and archive documents.
  • Manage CMMS hardware and software implementation processes on all added client portfolios.
  • Other related tasks as may be required of the role.


  • Minimum of 8years data center operations, project, or engineering experience.
  • PE preferred (Mechanical or Electrical)
  • Thorough understanding of MEP systems, as well as data center white space operations
  • Experience in supporting field hardware implementation and building engineering operations
  • Proficiency in MS Word, Excel and SharePoint
  • Thorough understanding of CMMS and DCIM systems
  • Skills in managing data warehouse and mining of performance data
  • Outstanding written and oral communication skills
  • Travelrequired