Data Engineer Role & Responsibilities
The Data Engineer will be part of the Routing Analytics R&D team, which provides the data sources and analytical tools used to help our clients derive maximum value from our Behavioral Routing solution. This position will support the day to day reporting needs of the Routing clients, including Business Monitoring, Insights, Product Development, Analysis & Testing, and others. Responsibilities include troubleshooting issues that occur with existing report deliverables as well as developing new reports and integrating them into the overall service catalog. This role will require development, testing, and configuration management of all BI deliverables in coordination with Data Engineers, Software Engineers, and Testers within the organization. Additionally, the Data Engineer will be responsible for maintaining any documentation and training materials required to support the various business units the group serves.
This individual will also support the Data Warehouse Specialist to troubleshoot issues relating to the warehouse, especially as they impact the reporting environment.
To summarize, the Data Engineer will be responsible for, but not limited to, the following tasks:
Because of the data-centric culture and rapid growth of NICE Mattersight, a rich career path exists for the Data Engineer within Mattersight.